Fault 
Code 
Hex
Name Description Repair Action
CC, CD, 
CE,  CF
IMC Fault IMC Fault •  Reset IMC by unplugging washer for 30 
seconds. Attempt to operate Drain and Spin 
cycle.
•  Enter Service Mode and check that fault has 
cleared.
•  If fault persists, or unit does not spin, replace 
IMC (Inverter Machine Control).
D0 Basket Strike 
Detected
Basket hit side panel. •  Unbalanced issue.
D1 Phase Current Error Motor phase current 
exceeds 4.5 amps for 
more than 5 minutes.
•  Wash load too heavy.
•  Item caught between tubs.
D2  Locked Rotor Locked Rotor •  Check the motor and basket is free to spin.
•  Reset IMC by unplugging washer from
•  30 seconds. Attempt to operate a Drain and 
Spin cycle.
•  Enter Service Mode and check that fault has 
cleared.
•  Check harness and motor connections.
•  If fault persists, or unit does not spin, replace 
IMC (Inverter Machine Control).
D3 Hall Sensor Fault Issue with pulses from 
the hall sensor.
•  Reset IMC by unplugging washer from 30 
seconds. Attempt to operate a Drain and Spin 
cycle.
•  Enter Service Mode and check that fault has 
cleared.
•  If fault persists or unit does not spin, check 
hall sensor harness and module.
•  If hall sensor and harness check OK, replace 
IMC (Inverter Machine Control).
D4 IMC Communica-
tion Fault
Inverter failed to 
receive a valid commu-
nication for 10 seconds.
•  Reset control boards by unplugging the 
washer for 30 seconds.
•  Check the wiring between the IMC and UI 
boards.
Faults CC-D4