Troubleshooting Tips
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Before you call for service…
8
Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
WATER Possible Causes What To Do
Too many suds 7RRPXFKGHWHUJHQW Measure your detergent carefully. Use less soap if you have
soft water, a smaller load or a lightly soiled load.
7\SHRIGHWHUJHQW Switch to a lower sudsing detergent brand and follow
instructions on package.
6RIWZDWHU Try less detergent.
Water leaks 8VLQJWRRPXFKGHWHUJHQW Use less detergent. Use less soap if you have soft water,
LQZDVKHU a smaller load or a lightly soiled load.
)LOOKRVHVRUGUDLQKRVHLV Make sure hose connections are tight at faucets and
LPSURSHUO\FRQQHFWHG rubber washers are installed. Make sure end of drain hose
is correctly inserted in and secured to drain facility.
+RXVHKROGGUDLQPD\ Check household plumbing. You may need to call
EHFORJJHG a plumber.
'UDLQKRVHORRVH Make sure drain hose is fully seated in back of washer and
that the two retaining screws are fully seated.
'UDLQKRVHUXEVRQZDOO Make sure drain hose does not make contact with the wall.
May cause excessive wear on the hose.
&RQVWDQWZDWHUSUHVVXUH Tigh ten hoses at the faucets and turn the water off after
WRWKHILOOKRVHVDWWKH each use.
ZDWHUVRXUFH
Check condition of the fill hoses; they should be replaced
every 5 years.
Water temperature &RROHUZDWHUWHPSHUDWXUHV New laundry detergents have been formulated to work
seems incorrect SURYLGHLPSURYHGHQHUJ\ with cooler water temperatures without affecting wash
HIILFLHQF\ performance.
:DWHUVXSSO\LVWXUQHGRII Turn both hot and cold faucets fully on and make sure
RULPSURSHUO\FRQQHFWHG hoses are connected to correct faucets.
:DWHUYDOYHVFUHHQVDUH Turn off the water source and remove the water connection
VWRSSHGXS hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back on.
+RXVHZDWHUKHDWHULV Make sure house water heater is delivering water at
QRWVHWSURSHUO\ 120°F–140°F (48°C–60°C).
Water pumped out before /LGOLIWHGRUF\FOHZDVSXWLQ Reset cycle.
cycle is complete SDXVHIRURYHUKRXUV
Water won’t drain 'UDLQKRVHLVNLQNHGRU Straighten drain hose and make sure washer is not
LPSURSHUO\FRQQHFWHG sitting on it.
Top of drain outlet should be less than 6 ft (1.8 m)
above floor.
Washer pauses during 7KLVLVQRUPDO This is normal. The washer alternates between agitate and
wash cycle soak during some wash cycles to get your clothes cleaner
with less wear.
Washer pauses during 7KLVLVQRUPDO The washer may pause during the spin cycle to remove
spin cycle soapy water more efficiently.
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