ge.eom
Problem Possible Causes What To Do
Water hard sometimes Using hot water while the water , Avoid using hot water during water softening sgstem
softening sgstem is regenerating recharge because the water heater will refill with hard wateE
SeeAutomatic Hard Water Bypass During Rechargesection,
page !3.
Control HARDNESSnumber setting o Pressthe MODEbutton until arrow points to HARDNESS.
too low Be surethe number shown is the same asthe actual grains per
gallon hardness of your water supplg Seethe Programming
the Control section ifa change in the setting is needed.
Grains of hardness in gout water o Water hardnesscan change over time, especiallg in wellwateE
supplg have increased To check, havethe water tested bg a water analgsis laboratorg
or call gour local water department. Adjust the HARDNESS
number setting as needed.
Water feels slippery Absence of hardness minerals , This is normal. Hardness in water gives it the abrasive feel
after installation of gou mag have been accustomed to. The slipperg feel is the
water softening system clean feelof soft wateE
Water softening system Water softening sgstem isa , Does not use much salt to regenerate-verg efficient.
not using any salt "demand" unit
Possible salt bridge , Seethe About the Water SoftenerSgstem section,page 14.
Possible plugged nozzle and venturi _ Seethe About the Water SoftenerSystem section,page 14.
Water is blue color Acidic water in copper plumbing o Have the water tested at once.
after water softening
system was installed
Water softening system Meter turbine stuck , Seethe Service:Manually Initiated ElectronicsDiagnostics
not regenerating section for troubleshooting procedures,page 17.
, Callfor service.
Sensorwire not plugged into , Seethe Service:Manually Initiated ElectronicsDiagnostics
the control section for troubleshooting procedures,page 17.
, Callfor service.
No power to unit , Checkthe circuit breaker or fuses.
Mechanical defect , Callfor service.
Cloudiness on glassware Combination of soft water and , This is called etching and is permanent. To prevent this
(automatic dishwashers) too much detergent from happening, uselessdetergent if gou have soft wateE
Wash glassware in the shortest cgcle that will get them clean.
Excessive/high level Valve drain hose pinched, , Ang restriction in this drain hose mag prevent proper
of water in brine tank plugged, elevated too high operation of the nozzleand venturi and reduce or prevent
or otherwise restricted brine draw during recharge.
Nozzleand ventud dirtg, incorrectlg
assembled or damaged
See the Cleaning the Nozzle and Venturi Assembly section,
page !4. With water pressure to the water softening sgstem
off, take the nozzle assemblg apart. Inspect, clean and
replace as needed. Ang foreign particle(s), scratches, nicks,
etc., in the passages can prevent operation. Be sure holes
in the gasket are centered over holes in the housing.
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