Before you call for service...
Troubleshooting Tips
Problem Possible Causes What To Do
Salty tasting or Unit not sanitized * Complete the Sanitization Procedureson page 12.
brown/yellow colored • At completion of recharge cucle (approx.2 hrs),run water
water after installation from faucets to purge the salty water.
Lowwater pressure Checkpressure.
• Drain height 8' or less,pressureshould be minimum of 20 psi.
• Drain height above 8', pressureshould be minimum of 50 psi.
Restricted drain hose • Clean and reconnect hose.
• Check for kinksin drain line.
Brown/yellow Unit was idle for a period of time • Complete theSonitizotion Procedureson page 12.
colored water
Resinbeads showing Cracked distributor • Call for service,
up in drinking water
and sink
Soundsgou might hear Running water from the unit • Thisis normal.
into a drain during recharge
Water has air bubbles Air in sgstem after installation • Will go away after it runs for a while.
and is cloudy
Error Code on control Wiring mag have worked loose • Seepage 16for details.
in the control
• Unplug transformer,
• Remove control cover,release clips on side.
• Checkfor loose/incorrect wiring connections to electronic
board or switch. Reconnect as required.
• Reassemblecontrol cover.
• Plugin Transformer,
• Wait six minutes for Error Codeto reappear,
• If Error Code reappears,call for service.
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