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Problem Possible Cause What To Do
Oven light does not
work
Light bulb is loose or defective. Tighten or replace bulb.
Switch operating light is broken. Call for service.
Excessive smoking
during broiling
Food too close to burner element. Lower the rack position of the food.
“Burning” or “oily”
odor emitting from
the vent
This is normal in a new oven and will
disappear in time.
See the Cleaning the Oven section. This is temporary.
Strong odor An odor from the oven insulation is
normal for the first few times the oven
is used.
This is temporary and will go away after several uses.
My oven door glass
appears to be
"tinted" or have a
"rainbow" color. Is
this defective?
No. The inner oven glass is coated with
a heat barrier to reflect the heat back
into the oven to prevent heat loss and
keep the outer door cool while baking.
This is normal. Under certain light or angles, you may
see this tint or rainbow color.
Troubleshooting tips ... Before you call for service
TROUBLESHOOTING TIPS
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