PROBLEM POSSIBLE CAUSE
FOOD DOES NOT • Oven controls not set properly. See the Broiling section.
BROIL PROPERLY
• Door not left open to the broil stop position as recommended.
• Improper shelf position being used. See the Broiling Guide.
• Food is being cooked on a hot pan.
• Cookware is not suited for broiling.
• Low voltage. See the Broiling section.
• Aluminum foil used on the broiler pan and grid has not been fitted properly
and slit as recommended.
FOOD DOES NOT ROAST • Oven controls not set properly. See the Baking or Roasting section.
OR BAKE PROPERLY
• Shelf position is incorrect. See the Baking or Roasting section.
• Incorrect cookware or cookware of improper size is being used.
• Oven thermostat needs adjustment. See the Adjust the Oven Thermostat—
Do It Yourself section.
OVEN WILL NOT SET • Stop time must be at least 3 hours later than start time.
A SELF-CLEAN CYCLE
• Oven temperature is too high to set self-clean operation. Allow the range to
cool to room temperature and reset controls.
OVEN NOT CLEAN • Oven controls not set properly.
AFTER CLEAN CYCLE
• Heavily soiled ovens require 4 to 5 hours of clean time.
• Heavy spillovers should be cleaned up before starting clean cycle.
OVEN LIGHT DOES • Bulb may be loose or burned out.
NOT WORK
• Electrical plug must be plugged into a live power outlet.
• Switch operating oven light is broken. Call for service.
OVEN TEMPERATURE TOO • Oven thermostat needs adjustment. See the Adjust the Oven Thermostat—
HOT OR TOO COLD Do It Yourself section.
“BURNING” OR “OILY” • This is normal in a new oven and will disappear in time.
ODOR EMITTING FROM
OVEN WHEN TURNED ON
STRONG ODOR • An odor from the insulation around the inside of the oven is normal for the
first few times the oven is used. This is temporary.
FAN NOISE • A fan may automatically turn on and off to cool internal parts. This is normal,
and the fan may continue to run even after the oven is turned off.
If you need more help…call, toll free:
GE Answer Center
®
800.626.2000
consumer information service
PROBLEM SOLVER
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