GEAppliances.ca
OPERATION Possible Causes What To Do
Residual powder in
dispenser or clogging
of dispensers (on some
models)
Wash water too cold or low
home water pressure
Select a warmer wash temperature if possible to improve dissolving of
detergent or use liquid detergent. Make sure siphon caps are free of debris
and fully pressed into position. Remove and clean tray if clogging occurs.
Laundry additives
dispensing too soon
(Dispensers on some
models)
Overfilling of dispensers Do not overfill or add water to dispenser. Select Deep Rinse option when
using fabric softener.
Washer pauses during
spin cycle
This is normal The washer may pause during the spin cycle to remove soapy water more
efficiently.
Washer won’t operate Washer is unplugged Make sure cord is plugged securely into a working outlet.
Water supply is turned off Turn both hot and cold faucets fully on.
prevents agitation and
spinning when lid is up
Close lid and press Start.
Circuit breaker/fuse is
tripped/blown
Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer
should have a separate outlet.
Electronics need to be reset Unplug washer, wait 2 minutes, plug back in and press Start.
Start was not pressed Press Start.
Detergent packets
not dissolving
Laundry detergent packet
placed in dispenser
Laundry detergent packets should not be used in the dispensers.
They should only be added directly to the wash basket following the
manufacturer’s directions.
Unexplained time and/
or settings changes
Changing options (on some
models)
This is normal. Several options will change other options to maximize
washer performance.
Basket seems loose Basket moves or rotates
freely
Washer basket does not have a traditional brake. Washer basket will move
freely. This is normal.
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