49-2000723 Rev. 0 29
TROUBLESHOOTING TIPS
Troubleshooting Tips ... Before you call for service
Problem Possible Cause What To Do
Unable to set cook time or
delay time
You forgot to enter a cooking mode first. See the Cooking Options section
Oven racks are difficult to
slide
The shiny, silver-colored racks were
cleaned in a steam clean cycle.
Apply a small amount of vegetable oil to a paper towel and wipe
theedgesoftheovenrackswiththepapertowel.Donotspray
with Pam
®
or other lubricant sprays.
Drawer does not slide
smoothly or drags
The drawer is out of alignment. Fully extend the drawer and push it all the way in See the Care
and cleaning of the range section.
Drawerisover-loadedorloadis
unbalanced.
Reduce weight. Redistribute drawer contents.
Steam from the vent When using the ovens, it is normal to see
steam coming out of the oven vents. As the
number of racks or amount of food being
cooked increases, the amount of visible
steam will increase.
This is normal.
Water remaining on oven
floor after Steam Clean cycle
This is normal. Remove any remaining water with a dry cloth or sponge.
Oven will not steam clean DisplayflashesHOT. Allow the oven to cool to room temperature and reset the
controls.
Oven controls improperly set. SeetheUsingSteamCleansection.
Oven door is not closed. Make sure you close the door to start steam clean cycle.
Display prompts for Probe
Temperature
This is reminding you to enter a probe
temperature after plugging in the probe.
Enter a probe temperature.
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