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FAQ
Q: Till has no lights on display.
A: Ensure that till is running through a working power source and the power switch
is in the correct position. Also check that the key is not in the R position
Q: Receipt and/or Journal is feeding but printing blank
A: The till uses thermal paper so will only print on one side. Ensure the paper has
been installed the right way round. The shiny side should be the side the data
prints on.
Q: The till has power but will not respond
A: Turn the control lock to the 'P2' position. Turn the till off for 30 seconds. When
switching the till back on leave the control lock in the 'P2' position. down the RF button. Once the till displays 'PLEASE WAIT' release the RF button and turn the control lock back to the 'R' position.
Q: The scanner has lost it‟s power
A: Firstly check that there is power to the Cash Register. Ensure that the scanner
is connected securely to Com 1. If required perform a P2 reset
Q: The Drawer clicks but does not open
A: Ensure that the drawer is unlocked.
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