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Troubleshooting
The following circumstances do not constitute problems. Do not contact the maintenance
service until the problem has been confirmed.
Problem
Possible cause
The washing machine fails
to operate
Poor connection to power supply
Power failure
Door is not properly closed
Machine has not been switched on
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Washing machine
cannot be filled with
water
Water tap is not turned on
Water pressure is less than 0.05Mpa
The inlet hose is kinked
Water supply failurel
The program dial is not properly set.
The door is not properly closed
The inlet hose filter is blocked
The machine is draining
while is being filled
The height of the drainage hose is below 80cm
(it should be within 80-100cm)
The drainage hose end is in water
Drainage failure
Drainage hose is blocked
Drainage hose end is below 100cm above the
floor level
The filter is blocked
Strong vibration during
spin drying
Not all packing bolts have been removed
Washing machine is located on an uneven
surface or is not level
Machine load is over 5kg.
Operation stops before
completion of a wash cycle
Water or electricity failure
Washing machine is in soaking cycle
Operation stops for a period
of time
Washing machine is in anti-crease soaking
cycle
Washing machine gives an error message.
Excessive foam in the drum,
which is spilled to the
distribution drawer
The detergent is not a low-foaming type
or for manual wash
Excessive use of detergent
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Matters Needing Attention
8. The washing machine should not be
installed outdoors or in a damp place. In
the event of water leakage or splashes
allow the machine to dry naturally.
9. Do not place the washing machine
directly on a carpet, or close to a wall or
furniture.
10. Keep away from heat sources and
direct sunlight to prevent plastic and rubber
components from aging.
11. During installation, ensure that the
electric cable is not trapped by the
washing machine and avoid damage to
the electric cable.
During Use
1. Before use, check the joints of the filling
hose, the tap and the drainage hose for
possible problems from water pressure
fluctuations. If joints are loose or there is
leakage, turn off the tap and repair. Do not
use the washing machine until the hoses
are properly fixed.
2.To select a program, simply turn the knob
clockwise or counterclockwise.
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