To Next PageTo Next PageWhat to do if the GenerLink MA24-S will not transfer to the power present?
If the GenerLink switch won't transfer to the available power, first disconnect the generator. Then, reduce the load by turning off all circuits. Check that the yellow status light is on. Reconnect and restart the generator, restoring a load equal to or less than its capacity, and operate household loads using your generator. Do not attempt to fix it yourself.
Why does my GenerLink Switch continuously connect and periodically cycles the loads on and off?
If the GenerLink switch won't continuously connect and periodically cycles the loads on and off, it may be due to the load sensing feature. Disconnect the generator for a short period. Then, reconnect GenerLink through a 20-amp circuit.
What to do if GenerLink Switch has an abnormal condition that may require service?
If you observe an abnormal condition that may require service for your GenerLink switch, call for service, referring to the Terms and Conditions for instructions. Do not attempt to test or use the GenerLink with a generator until the condition is corrected. Also, do not attempt to remove and/or repair GenerLink yourself.
Details regarding approved installers, proper usage, and prohibited modifications for the GenerLink unit.
Requirements for testing and reporting defects within a specified period after installation.
Emphasizes GenerLink as the only safe connection method and grants utility access for safety measures.
Outlines procedures for unit inspection, removal, and repair by authorized personnel only.
Holds users responsible for claims and expenses related to the GenerLink unit's use or failure.
Specifies that the terms and conditions are interpreted according to the laws of Georgia.
Covers a two-year unconditional replacement and five-year manufacturer warranty for defects.
Provides fifteen years of coverage for surge protection devices against defects and electrical surges.
Explanation of the blue, green, yellow, and red indicator lights on the GenerLink unit.
Information regarding the alarm for units with optional surge protection.
Steps for connecting the generator to the GenerLink unit, including breaker panel setup.
Guidance on selecting appliances and managing loads during generator operation.
Details on the unique quick-connect locking mechanism for GenerLink.
Information on generator receptacles compatible with GenerLink.
Steps to determine the correct length for the power connection cord.
Note on the exclusive use and compatibility of the GenerLok power cord.
Explanation of voltage surges and their potential to damage equipment.
Details on GenerLink's surge protection features and recommendations.
Important safety precautions for connecting and operating GenerLink and generators.
Cautionary advice regarding generator placement and operation.
Criteria for selecting a suitable portable generator for home use.
Importance of automatic voltage regulation for generator power quality.
Guidance on determining the appropriate generator size for load requirements.
Explanation of running and starting wattage requirements for appliances.
Information on generator receptacle compatibility and output limits.
Instructions for calculating appliance load requirements and total wattage.
Guidance on using the sample worksheet to plan generator load management.
Technical details including physical dimensions, electrical ratings, and operational parameters.
Key features such as input protection, load protection, and status indication.
Certification and listing information for the GenerLink unit.
Answers whether a generator is needed to use GenerLink.
Compares GenerLink advantages over traditional transfer switches.
Addresses potential risks of appliance damage when using GenerLink.
Confirms the availability of optional surge protection with GenerLink.
Troubleshooting steps for when GenerLink does not transfer to generator power.
Solutions for GenerLink periodically cycling loads on and off.
Guidance for when the green status light is not illuminated during utility power.
Troubleshooting steps for house load cycling after generator shutdown.
Definitions for electrical terms like Ampere, Breaker, Circuit, Current, Voltage, and Watt.
Definitions for GenerLink, GenerLok, Connection Cord, and Power Cord.
Definitions for terms like Load Watts, Power Outage, Running Wattage, and Start-up Wattage.
Definitions for Surge, Surge Protection, and related concepts.
Fields to record installation date, company name, address, and phone number.
Fields to record installer company name and GenerLink serial number.
Instructions on contacting authorized personnel for unit removal, repair, or replacement.
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