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Genmega ATM Owner User Manual

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Quick Reference Guide
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Genmega ATM Owner Specifications

General IconGeneral
BrandGenmega
ModelATM Owner
CategoryTouch terminals
LanguageEnglish

Summary

Welcome to your Genmega ATM

Genmega ATM Software Manual

Provides a link to download the detailed ATM Software Manual.

Power Requirements

Details power needs, consumption, and advice on circuits/UPS.

Temperature and Weather

Specifies recommended operating and storage temperatures and humidity.

Opening the ATM

Lobby and Stand-up ATM Opening

Instructions for opening lobby/stand-up ATMs using the key.

Through the Wall ATM Access

Describes cabinet lock access for through-the-wall models.

Opening the Vault Lock

Default Combination Unlock

Steps to unlock the vault using the default S&G electronic lock combination.

Changing the Vault Combination

Instructions for changing the default electronic lock combination.

Software Boot Menu

Software Selection Options

Lists available software options (Standard ATM AP, PAI Advantage, ATM PLUS).

Matching Software to Host

Advice on selecting software based on the transaction host.

Resetting the Boot Menu

Accessing Hidden Menu

Steps to navigate to a hidden menu for resetting the boot selection.

Factory Reset Option

Explains how to use the 'Factory Reset' option to return to the boot screen.

Accessing the Operator Menu

Standard Access Method

Instructions to access the Operator Menu from the 'Welcome' screen.

Out of Service Access

Describes how to access the menu when the ATM is in 'Out of Service' mode.

Operator Menu Functions

Password Entry

Prompts for password entry to access the Operator Menu.

Operator Function Options

Lists available functions like Settlement, Journal, Report, Diagnostics.

Loading Cash

Step 1: Open Vault Door

Instructions to open the vault door using the combination.

Step 2: Remove Cassette

Steps for removing the cash cassette from the dispenser.

Step 3: Handle Cassette Carefully

Warning against using force when handling cassettes.

Loading Cash Operations

Step 4: Open Cassette

How to open the cash cassette using the provided key.

Step 5: Load Bills and Inspect

Guide to loading bills into the cassette and inspecting them.

Empty Reject Bin

Instructions for clearing rejected notes from the reject bin.

Settlement Menu - Adding Cash

Adding Cash via Settlement Menu

How to program the number of notes added using the Settlement Menu.

Settlement Menu Options

Description of functions like SET CASSETTE, ADD CASSETTE, SUBTRACT CASSETTE.

Quick Settlement Process

Process for running automatic reports and entering bill counts.

Accessing the ATM Journal

Print Journal Entries

How to print a list of all journal entries since the last print.

View Specific Journal Records

Method for viewing specific journal records on screen.

Copy Journal to External Storage

Instructions for backing up the journal to external memory.

Loading Receipt Paper

Step 1: Place New Paper Roll

Steps to open the ATM top and place the new receipt paper roll.

Step 2: Feed Paper and Auto-Feed

Guide on feeding the paper correctly for automatic printing.

Clearing Paper Jams

Procedure for clearing paper jams using the green lever.

Reference Materials

Construction Guides

Links to construction guides for different ATM models.

Utility Downloads

Provides links to download utility programs for journal viewing and packaging.

ATM Software Manual Link

Link to the comprehensive ATM Software Manual.

Electronic Lock Manual Link

Link to instructions for the S&G electronic lock.

Technical Training Videos Link

Link to the Genmega official YouTube channel for training videos.