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Brand | Genmega |
---|---|
Model | ATM Owner |
Category | Touch terminals |
Language | English |
Provides a link to download the detailed ATM Software Manual.
Details power needs, consumption, and advice on circuits/UPS.
Specifies recommended operating and storage temperatures and humidity.
Instructions for opening lobby/stand-up ATMs using the key.
Describes cabinet lock access for through-the-wall models.
Steps to unlock the vault using the default S&G electronic lock combination.
Instructions for changing the default electronic lock combination.
Lists available software options (Standard ATM AP, PAI Advantage, ATM PLUS).
Advice on selecting software based on the transaction host.
Steps to navigate to a hidden menu for resetting the boot selection.
Explains how to use the 'Factory Reset' option to return to the boot screen.
Instructions to access the Operator Menu from the 'Welcome' screen.
Describes how to access the menu when the ATM is in 'Out of Service' mode.
Prompts for password entry to access the Operator Menu.
Lists available functions like Settlement, Journal, Report, Diagnostics.
Instructions to open the vault door using the combination.
Steps for removing the cash cassette from the dispenser.
Warning against using force when handling cassettes.
How to open the cash cassette using the provided key.
Guide to loading bills into the cassette and inspecting them.
Instructions for clearing rejected notes from the reject bin.
How to program the number of notes added using the Settlement Menu.
Description of functions like SET CASSETTE, ADD CASSETTE, SUBTRACT CASSETTE.
Process for running automatic reports and entering bill counts.
How to print a list of all journal entries since the last print.
Method for viewing specific journal records on screen.
Instructions for backing up the journal to external memory.
Steps to open the ATM top and place the new receipt paper roll.
Guide on feeding the paper correctly for automatic printing.
Procedure for clearing paper jams using the green lever.
Links to construction guides for different ATM models.
Provides links to download utility programs for journal viewing and packaging.
Link to the comprehensive ATM Software Manual.
Link to instructions for the S&G electronic lock.
Link to the Genmega official YouTube channel for training videos.