Menu
The main menu is available from the home screen. Select it by
touching the Menu symbol (
i
) on the top left of the screen.
Electricity / Gas usage
Detailed information on the electricity and gas consumption for
today and recent days, weeks and months.
These screens are also available by touching the associated
numbers on the Home screen or via the Quick Access menu.
Balance & Billing
Information on the cost of used energy (when in credit mode)
or balance available (when in pre-payment mode).
Tariffs
Displays the current and next electricity and gas prices.
Debt (prepay customers only)
If you have any outstanding debt with your utility provider, this
will be outlined with a breakdown of the charges and recovery
rate.
Inbox
View messages received from your utility provider(s). New
messages will be shown on the Inbox screen automatically
(this can be disabled in the Settings menu).
Meters
Information on your electricity or gas meter and the current
meter readings.
Support
Contact details for your utility provider(s), (may include a
telephone number and email address).
Settings
Personalise your Trio II with the Settings screen (also available
via the Quick Access screen).
Further information
This guide is designed to introduce you to the Trio II. In it
you’ll nd some basic information about the key features and
functionality.
Further information on the Trio II is available online at
http://www.geotogether.com/trio2
Technical specications
This product is intended to be used indoors in a domestic
environment. It is not suitable for outdoor use. It is intended to
be installed and congured by a qualied installer only.
Supply voltage 240Vac, 50Hz
Operating voltage 5Vdc
Operating power < 0.6W
Operating temperature 0 to 40ºC
Operating humidity 0 to 85% non-condensing
Troubleshooting
My monitor isn’t showing any information
If your monitor shows Waiting for data, this could be
because your monitor is out of range and is not able to
communicate with the smart meter. Try moving your monitor
closer to the smart meter.
You can check your signal streng th by pressing the top but ton
while on the home screen. This will show the signal strength to
the meter in the top right (Meter) and a system status icon (
r
)
in the middle of the screen.
If problems persist, please contact your supplier.
Safety notice
Please be aware of these simple safety precautions when
using this product. Safe operation of your Trio II
may be hindered if used in a way that is not specied by the
manufacturer.
Keep the Trio II away from water and other liquids.
Disconnect from the mains power supply before
cleaning (with a soft, dry cloth only). Please contact
your supplier if any components appear damaged or
faulty.
Your Trio II is designed to be used in an indoor,
domestic environment only.
To protec t the environment , this product and its
batteries must be disposed of safely at the end of its
life.
This product is CE approved.
This product complies with RoHS regulations.
Manufacturer
Designed and manufactured by:
Green Energy Options Ltd.
3 St. Mary’s Court, Main Street, Hardwick, Cambridge
CB23 7QS, UK
Hereby, Green Energy Options Ltd. (UK) declares that the radio
equipment enclosed (identied by the product type numbers
on the product label) are in compliance with Directive 2014/53/
EU.
The full text of the EU declaration of conformity is available
online at http://www.geotogether.com/EUDoC.
SM2D-A-QRG -001_9
System Status shows a Wi-Fi error
The Wi-Fi module is an option on the Trio II and may have been
supplied by your utility provider or network operator.
When the System Status screen shows the Wi-Fi symbol (
m
)
in red or amber, then this means one of the following:
• The monitor is out of range of the Wi-Fi network or it is not
available - try moving closer to the access point or router.
• The security details for the congured Wi-Fi network have
changed since they were setup.
• The monitor’s details have been actively blocked by the
Wi-Fi network.
• The monitor is running on batteries - the WiFi module
does not function when running on batteries.
System Status shows a Cloud error
The Cloud service is only available if your Trio II has the
optional Wi-Fi module tted.
When the System Status screen shows the Cloud symbol
(
p
) in red or amber, then this means one of the following:
• Your Cloud account has not been congured.
• The monitor is unable to access the Cloud service - check
your home broadband connection.
• The Cloud service is temporarily oine.
My monitor is blank or has switched itself o
The monitor backlight may have turned itself o to save power,
press the top button or touch the screen to switch it back on.
This setting can be changed under the Settings.
If you are using batteries to power the monitor the batteries
may have gone at. The battery icon (
o
) will be shown when
operating on battery power. The running time is 4 hours.
Reconnect to the mains adaptor or replace the batteries.
We recommend that the monitor is powered continuously
using the power supply provided.
Trio II
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