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NEED HELP?
For service, repair or any questions regarding your appliance, call the appropriate
800 number on cover of this book. Please DO NOT return the product to the place of
purchase. Also, please DO NOT mail product back to manufacturer, nor bring it to a
service center.
You may also want to consult the website listed on the cover of this manual.
Three-Year Limited Warranty
(Applies only in the United States and Canada)
What does it cover?
• Anydefectinmaterialorworkmanshipprovided;however,Applica’sliabilitywillnot
exceed the purchase price of product.
For how long?
• Threeyearsfromthedateoforiginalpurchasewithproofofsuchpurchase.
What will we do to help you?
• Provideyouwithareasonablysimilarreplacementproductthatiseithernew
or factory refurbished.
How do you get service?
• Saveyourreceiptasproofofdateofsale.
• Checkouron-lineservicesiteatwww.prodprotect.com/applica,orcallour
toll-free number, 1-800-231-9786, for general warranty service.
• Ifyouneedpartsoraccessories,pleasecall1-800-738-0245.
What does your warranty not cover?
• Damagefromcommercialuse
• Damagefrommisuse,abuseorneglect
• Productsthathavebeenmodifiedinanyway
• Productsusedorservicedoutsidethecountryofpurchase
• Glasspartsandotheraccessoryitemsthatarepackedwiththeunit
• Shippingandhandlingcostsassociatedwiththereplacementoftheunit
• Consequentialorincidentaldamages(Pleasenote,however,thatsomestatesdo
not allow the exclusion or limitation of consequential or incidental damages, so this
limitation may not apply to you.)
How does state law relate to this warranty?
• Thiswarrantygivesyouspecificlegalrights,andyoumayalsohaveotherrightsthat
vary from state to state or province to province.
MadeinPeople’sRepublicofChina
PrintedinPeople’sRepublicofChina
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
Finish on grill plates is
scratched or has cut marks.
Metal utensils have
been used.
Always use silicone,
heatproof plastic or wood
utensils to avoid scratching
nonstick surface of grill
plates. Never use metal
spatulas, skewers, tongs,
forks or knives.
The preheat indicator light
turns on and off.
The heating
elements are
cycling.
This is normal. The light
comes on when the grill
is plugged in and off once
the set temperature is
reached; it will then cycle
on and off to indicate the
correct temperature is being
maintained.
Grill marks on food are
very light. The food looks
steamed.
Grill was not fully
preheated before
use.
Always preheat grill at least 5
minutes before cooking any
foods.
There is food buildup on grill
plates.
Grill not properly
cleaned after use.
Use nylon scrubbing pad and
hot, soapy water to clean grill
plates. Do not use steel wool
scrubbing pads or abrasive
cleaners to clean grill.
Food is dry and burnt. Food is overcooked. Since grill is cooking from
both sides, food is cooked
much faster than in a skillet
or under a broiler. Use
GRILLING CHART as a guide
and check food at lowest
time stated on chart.
Grill does not turn on. Grill is not plugged
in.
Check to be sure appliance is
plugged into working outlet.
Grill plates have white spots. Water from cleaning
has dried on the
surface of the grill
plates.
Dry grill plates immediately
after washing.