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When using the cell phone, it is normal for it to get warm. The exterior of the cell phone
functions as a cooling surface that transfers heat from its inside to the cooler air outside.
9. FAQ
How to Add or
Remove account in
Android?
Settings -> Advanced Settings -> Add Accounts
a) To add an Account: Add Credential to add account
b) To remove an Account: Select account that you need
to remove->Option->Remove account
How to Factory Reset
Android phone?
Settings -> Advanced Settings ->Backup & reset ->
Factory data reset ->Confirm restore
From there, Select Format Phone storage for best result.
Note: Reset Factory default will remove all user data; do
take a backup of your data in PC or on Gmail™.
In what scenario does
the user have to
factory reset Android
phone?
In the following scenarios user needs to reset his phone.
a) Phone not responding
b) Phone automatically Restarting
c) Erratic behavior of phone
d) Bad Battery backup or charging issues
e) Apps not working
f) Deleted any pre-installed apps by mistake
g) Erased customer data & settings
h) To remove an account.
Note: If the problem persists, please visit your nearest
Service Center.
How to connect
device via portable
hotspot?
Please follow the listed steps.
a) Plug in your USB cable and connect it to PC.
b) Settings -> More -> Tethering & Portable hotspot->
Select USB tethering.
Let it install all the drivers first and after that you will be
connected to Internet automatically. Drivers can be
downloaded from our Website: http://gionee.co.in
How to connect your
device as USB mass
storage?
Please follow the listed steps.
a) Plug in USB cable and connect it to PC.
b) Select File copy.
Let all the drivers install first and then your Device will be
connected as a USB Mass Storage. Drivers can be
downloaded from our website http://gionee.co.in.