FAQ
A:1. When "This Wi-Fi cannot connect to the network. Do you want to continue to connect?"
pops up, select Yes;
2. When the app asks for permission to access Bluetooth, tap Allow.
Q: What do I do if I’ve already connected to GEIO’s Wi-Fi, but the app displays it as not connected?
A:1. Please make sure that Bluetooth is turned on;
2. Please make sure that your device supports Bluetooth 4.0 or above, if not, you can’t use
it for matchmaking;
3. When the app asks for permission to access Bluetooth, tap Allow;
4. When matchmaking, both players must choose different teams.
Q: What do I do if I cannot find other players when using Bluetooth for matchmaking?
A:1. Please make sure that you have tapped the Resurrect button;
2. Restart the app;
3. Try restarting your GEIO and the app, and connect to your GEIO again.
Q: What do I do if I cannot resurrect my bot after it dies?
A:1. Please make sure that there are no large obstacles between your device and
your GEIO (for example walls);
2. Please make sure that your GEIO is not too far away from your device
(stay within 20 meters for the best effect);
3. Please try moving your GEIO to a location without much radio interference.
Q: What do I do if the connection to my GEIO is interrupted; or if my device won’t show the
image (black screen), or if the image suffers serious lag issues?
A:1. Please make sure that your device is connected to GEIO’s Wi-Fi, and that your connection status is
displayed as Connected;
2. Try restarting your GEIO and the app, and connect to your GEIO again.
Q: What do I do if I can’t control my GEIO with the app?
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30@Shenzhen GJS Technology Co., Ltd.
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