Glentek Inc. 208 Standard Street, El Segundo, California 90245, U.S.A. (310) 322
SMA7130, SMA71075 and SMA71100 MANUAL
7.4 Factory Repair:
Should it become necessary to return an amplifier to Glentek for repair, please follow the procedure
described below:
1. Reassemble the unit, if necessary, making certain that all the hardware is in place.
2. Tag the unit with the following information:
A. Serial number and model number.
B. Company name, phone number, and representative returning the unit.
C. A brief notation explaining the malfunction.
D. Date the unit is being returned.
3. Repackage the unit with the same care and fashion in which it was received. Label the container with
the appropriate stickers (e.g: FRAGILE: HANDLE WITH CARE).
4. Contact a Glentek representative, confirm that the unit is being returned to the factory and obtain an
RMA (Return Material Authorization) number. The RMA number must accompany the unit upon return to
Glentek.
5. Return the unit by the best means possible. The method of freight chosen will directly affect the timeliness
of its return.
Glentek also offers a 24-48hr. repair service in the unlikely event that your system is down and you do not
have a replacement amplifier module.
7.5 Warranty:
Any product, or part thereof, manufactured by Glentek, Inc., described in this manual, which, under normal
operating conditions in the plant of the original purchaser thereof, proves defective in material or workmanship
within one year from the date of shipment by us, as determined by an inspection by us, will be repaired or
replaced free of charge, FOB our factory, El Segundo, California, U.S.A. provided that you promptly send to us
notice of the defect and establish that the product has been properly installed, maintained, and operated within
the limits of rated and normal usage, and that no factory sealed adjustments have been tampered with.
Glentek's liability is limited to repair or replacement of defective parts.
Any product or part manufactured by others and merely installed by us, such as an electric motor, etc., is
specifically not warranted by us and it is agreed that such product or part shall only carry the warranty, if any,
supplied by the manufacturer of that part. It is also understood that you must look directly to such manufacturer
for any defect, failure, claim or damage caused by such product or part.
Under no circumstances shall Glentek, Inc. or any of our affiliates have any liability whatsoever for claims or
damages arising out of the loss of use of any product or part sold to you. Nor shall we have any liability to
yourself or anyone for any indirect or consequential damages such as injuries to person and property caused
directly or indirectly by the product or part sold to you, and you agree in accepting our product or part to save us
harmless from any and all such claims or damages that may be initiated against us by third parties.
CHAPTER 7: MAINTENANCE, REPAIR, and WARRANTY
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