GLOBBER E-MOTION 11 - Page 13

13
ENGLISH
10 – TROUBLESHOOTING
Problem Possible cause Solution
Scooter will
not run
Battery is not charged
- battery gauge shows
OFF light
Fully charge the battery. The rst charge takes approximately 4 hours and up
to 3 hours for recharges.
Wires or connectors
are loose or unplugged
Check to ensure that the charger is securely plugged into both the wall socket
and the scooter.
Scooter run-
time is short
The battery does not
charge completely.
- Battery gauge shows
OFF light
Or
- Battery gauge shows
only 1 to 3 graduations
Fully charge the battery. The rst charge takes approximately 4 hours and
up to 3 hours for recharges. Check to ensure that the charger is securely
plugged into both the wall socket and the scooter.
Make sure that the wall socket is connected to the mains power supply.
Battery will not charge
fully
1.You have been using your scooter for a while. The battery has lost its
capacity. The average rechargeable battery life is 1 to 2 years depending
on scooter conditions and use, the maintenance (at least one charging per
month), and storage (dry place at temperature between 5 and 30 degrees)
2.Your scooter is new and has low autonomy.
In both cases (1 and 2), the battery needs to be changed; please contact your
dealer.
Excessive use of
scooters
Excessive overload refers to a steep incline or when the rider is too heavy.
The motor has overload protection to ensure safety. If such a sudden stop of
the scooter occurs, wait about a minute before switching the battery on again.
Wires or connectors
are loose or unplugged
Check all wires and connectors to make sure they are connected and secure.
Improper use in wet
environment has led to
an electronic short
E-MOTION 11/160 is not designed for wet, rain, or puddle use.
If your problem arises as a result of such use, please contact your dealer or a
Globber representative at contact@globber.com
Scooter is overloaded
Be careful not to overload the scooter beyond the maximum weight limit
(70kg).
Be careful not to use your scooter on steep slopes, and do not pull or tow
objects or people.
Avoid overloading the scooter as this will cause premature wear of the
battery and its components.
Unsuitable riding
conditions
Ride only on solid, at, clean, and dry surfaces, such as a bike path or level
ground.