FAQ & Solution
Where is the license code?
- Please contact sales@glorystargroup.com with your serial number to retrieve your license
code
What is the largest APK size supported?
- APK file size cannot be large than 1 GB
How to set the tablet to factory default ?
Beware that all storage information will be erased.
-Go to “Android Settings”
-Go to “Personal”
-Go to “Backup & reset”
-Go to “Factory data reset”
-Select “Reset Device”
-Select “Erase Everything”
If the bottom bar is hidden, how do I go back to “STAROS settings”?
- Go to “Security”
- Select “Disable Bottom Bar”
- Uncheck the box to unhide bottom bar
Note: USB plug is not for charging
If the problem cannot be solved, please contact our maintenance staff through
sales@glorystargroup.com
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