Glowforge Pro - Finding Community & Support

Finding Community & Support 

Having trouble? Want to do something new? We’ll do our best to help you succeed!

Community Forum 

Most Glowforge owners have registered at the Glowforge Community Forum , where hundreds of

Glowforge owners post each day. You’ll find some incredibly talented (and helpful) folks who can

provide assistance, suggestions, and ideas to help you make the most of your Glowforge.

Here’s an easy way to start:

● If you’ve got a specific question or idea (like you want to make a new band for your watch),

try searching to see what folks have written on the topic.

● If you just want to browse the forum, we recommend starting with our Made on a Glowforge

topic, where you can find hundreds of laser projects that our community either has made or

wants to make.

● Once you’ve read a bit to get an idea of how it works, post pictures of what you make. People

will love it!

Support Online 

Go to https://glowforge.com/support to find guidance any time of day or night. The Learn By Doing

area includes tutorials to get you started with your Glowforge, and you’ll also find Troubleshooters in

case anything doesn’t go according to plan.

Support by Email 

We are here for you! Email support@glowforge.com with your questions, challenges, feedback, and

even your stories of perfect prints. Our goal is to reply within hours on weekdays, and always within

three days.

We provide the best support when we fully understand what you’re facing. Please send:

● A description of the steps you took, what happened and what you expected

● The date and time of the issue

● The name of your file, if there was a file involved

● The name of your Internet browser and Operating System

● A screenshot or photo of what happened