Infotainment System 7-45
Tips and Troubleshooting Chart
Problem Recommended Action
There is no power. The ignition might not be turned to ON/RUN or
ACC/ACCESSORY.
The picture does not fill the screen. There are
black borders on the top and bottom or on both
sides, or the picture looks stretched out.
Check the display mode settings in the setup menu by pressing
the display menu button on the remote control.
In auxiliary mode, the picture moves or scrolls. Check the auxiliary input connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between the remote
control and the transmitter window.
Check the batteries to make sure they are not dead or installed
incorrectly.
After stopping the player, and pushing Play,
sometimes the DVD starts where it left off and
sometimes at the beginning.
If the stop button was pressed one time, the DVD player resumes
playing where the DVD was stopped. If the stop button was
pressed two times, the DVD player begins to play from the
beginning of the DVD.
The auxiliary source is running, but there is no
picture or sound.
Check that the RSE video screen is in the auxiliary source mode.
Check the auxiliary input connections at both devices.
Sometimes the wireless headphone audio cuts
out or buzzes.
Check for obstructions, low batteries, reception range, and
interference from cellular telephone towers, or use a cellular
telephone in the vehicle.
Check that the headphones are on correctly using the
L (left) and R (right) on the headphones.
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