Customer Assistance and Information ....... 404
Customer Satisfaction Procedure ............... 404
Customer Assistance for
Text Telephone (TTY) Users .................. 406
Customer Assistance Offices ..................... 406
GM Mobility Reimbursement Program ........ 407
Roadside Assistance Program ................... 408
Vehicle Data Collection and
Event Data Recorders ............................ 409
Collision Damage Repair ........................... 410
Reporting Safety Defects ............................ 414
Reporting Safety Defects to the
United States Government ..................... 414
Reporting Safety Defects to the
Canadian Government ............................ 414
Reporting Safety Defects to
General Motors ...................................... 414
Service Publications Ordering Information .... 415
Section 7 Customer Assistance Information
403
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