gpelectric.com | [page 51]
7. WARRANTY RETURN PROCEDURE
TheGoPower!warrantyisvalidagainstdefectsinmaterialsandworkmanshipforthespecicproductwarrantyperiod.Itisnot
valid against defects resulting from, but not limited to:
• Misuse and/or abuse, neglect, or accident.
• Exceeding the unit’s design limits.
• Improper installation, including, but not limited to, improper environmental protection and improper hook-up.
• ActsofGod,includinglightning,oods,earthquakes,re,andhighwinds.
• Damage in handling, including damage encountered during shipment.
A warranty shall be considered void if the warranted product is in any way opened or altered. The warranty will be void if any
eyelet, rivets, or other fasteners used to seal the unit are removed or altered, or if the unit’s serial number is in any way removed,
altered, replaced, defaced, or rendered illegible.
Warranty Return Procedure
Before contacting Go Power!’s customer service department, please read the “frequently asked questions” section of our website
to troubleshoot the problem. If trouble persists:
1. Call your Go Power!™ Technical Support team (1-866-247-6527) or
2. Return defective product to place of purchase.
Unless approved by Go Power! Management, all product shipped collect to Go Power! will be refused. Test items or items that
are not under warranty, or units that are not defective, will be charged a minimum bench charge of $50.00 US plus taxes and
shipping. A 15% restocking charge will be applied on goods returned and accepted as “new” stock.
An RMA number (Return Materials Authorization number) from Go Power! Customer Service is required prior to returning any
Go Power! products. Go Power! reserves the right to refuse any items sent to Go Power! without an associated RMA number. To
obtain an RMA number, please contact customersupport@gpelectric.com or Telephone 1-250-380-0052 or Fax 1-250-380-0062
worldwide, or call toll free in the US & Canada 1-866-247-6527.
Out of Warranty
Go Power! electronic products are non-repairable. Go Power! does not perform repairs on its products nor does it contract out
those repairs to a third party. Go Power! does not supply schematics or replacement parts for any of its electronic products.
To Next Page
Loading...
Need help?
General
