21
Frequently Asked Questions
Q1: Why won't my DVD video play when I move it over
to the extended display?
A1: Some DVD playback software packages do not
support playing on a second display adapter.
Q2: There are lines running up and down my screen or
the screen is distorted
A2: This is due to a low or unsupported refresh rate. You
can change this in Display Properties/Settings/
Advanced/Monitor. Make sure you select the USB
3.0 Video Adapter and not set the refresh rate higher
than what your monitor can support.
Q3: Why can't I make the USB 3.0 Video Adapter the
primary display?
A3: Some video cards ship their product with a utility
that prevents other video cards from being set as the
primary video card. Check the bottom right hand
corner of the taskbar for the utility. Disable the utility
before switching the USB 3.0 Video Adapter to be the
primary display
To Next Page
Loading...
