Please contact our customer service team if you are experiencing problems or need
more detailed information.
US team after-sales email: support@gotrax.com
CA team after-sales email: canada@gotrax.com
1. Users should operate in accordance with the product manual. In case of any
performance fault caused by production quality, the company shall perform
the obligations of the three guarantees in accordance with the provisions of
relevant laws and regulations of the state.
2. The company is still responsible for the after-sales service of the faults
beyond three guarantees and the major components in the three guarantees,
but there will be a cost for repair.
3. If the battery replacement is over the warranty time, our company will supply
the battery at factory price. To ensure safety, and avoid pollution.
4. We do not cover physical damage due to negligent care and extreme riding.
Warranty
31
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