GoWISE USA GW22964 - User Manual

Questions and Answers

J
Joseph MckinneyAug 12, 2025
What to do if my GoWISE USA Fryer is not turning on?
- T
  todd82Aug 12, 2025
  If your GoWISE USA Fryer isn't turning on, there are a few potential causes. First, ensure the appliance is properly plugged into a grounded wall socket. Second, check if you've set the timer using the control display. Finally, make sure the basket is fully pushed into the unit.
C
Chelsea CaldwellAug 15, 2025
How to make fried snacks crispy in GoWISE USA GW22964 Fryer?
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  nmccarthyAug 16, 2025
  If your fried snacks aren't crispy in the GoWISE USA Fryer, consider that some snacks are crispier when traditionally fried. For better results, cook oven snacks or lightly brush some oil onto the snacks before frying.
T
Thomas CookAug 19, 2025
How to make fries crispy in GoWISE USA Fryer?
- J
  jennifersmithAug 19, 2025
  To achieve crispy fries in your GoWISE USA Fryer, ensure the potato sticks are dry before adding oil. Adding more oil can also help to get a crispier result.
S
Susan MonroeAug 25, 2025
Why does white smoke come out of my GoWISE USA GW22964 Fryer?
- N
  Nicholas DayAug 25, 2025
  White smoke from your GoWISE USA Fryer can be normal when cooking greasy foods, as oil leaks into the basket, producing smoke. This won't affect the appliance or the food. However, it can also happen if the fryer basket is greasy, so ensure you clean the air fryer properly after each use.
T
Tonya OconnellAug 27, 2025
What to do if food is not cooked in my GoWISE USA GW22964 Fryer?
- S
  Sarah SanchezAug 27, 2025
  If your food isn't cooking properly in the GoWISE USA Fryer, it might be because the basket is too full; try cooking smaller batches for more even frying. Also, verify that the temperature is set high enough for the food you're preparing.
B
Brittany GonzalezAug 31, 2025
Why is food cooked unevenly in my GoWISE USA Fryer?
- K
  Kathryn BaileyAug 31, 2025
  Uneven cooking in your GoWISE USA Fryer can occur if ingredients are overlapping. For items like fries, shake them midway through cooking to ensure even exposure.
J
jamescuevasSep 3, 2025
What to do if the basket does not slide into my GoWISE USA Fryer properly?
- F
  Francisco MolinaSep 3, 2025
  If the basket of your GoWISE USA Fryer isn't sliding in properly, it's likely overfilled. Ensure you do not fill the basket beyond the MAX fill indicator line.
J
Juan HamiltonSep 7, 2025
Why are fresh fries fried unevenly in my GoWISE USA GW22964 Fryer?
- J
  Jennifer HinesSep 7, 2025
  Unevenly fried fresh fries in your GoWISE USA Fryer can be due to the potatoes not being fresh. Use fresh potatoes and place them in the freezer for 30 minutes before air frying to help them stay firm. Also, ensure you rinse the potato sticks properly to remove starch before frying.

Summary

Product Structure

Product Components Identification

Identifies key air fryer components like inlets, outlets, control display, basket, and handle.

Control Display

Operating Buttons

Explains the function of power, start/pause, and temperature adjustment buttons for user interaction.

Function Buttons

Details the pre-set cooking functions available on the air fryer's control display.

Set Up and Using Your Air Fryer

Before First Use

Provides essential initial setup and preparation steps before operating the air fryer for the first time.

Using Your Air Fryer

Guides users through the step-by-step process of operating the air fryer for cooking meals.

Warranty

Extended Warranty

Information on how to extend the product's warranty by an additional 60 days through registration.

Defective Products and Returns

Procedure for reporting defective products and initiating returns within the warranty period.

The GoWISE USA Electric Air Fryer is a kitchen appliance designed for household use, offering a healthier way to cook by using rapid air circulation to fry food with little to no oil. This user manual provides comprehensive instructions for its setup, operation, maintenance, and troubleshooting.

Function Description:

The air fryer is equipped with a full touchscreen display and one-touch cooking functions, allowing users to easily select various cooking modes. It performs tasks such as air frying, roasting, toasting, dehydrating, grilling, baking, reheating, and keeping food warm. The primary function is to give food a crispy crunch similar to a fried texture without the need for excessive oil. The appliance circulates hot air to cook ingredients evenly and efficiently.

Important Technical Specifications:

Model Numbers: GW22964, GW22965, GW22966, GW22967
Voltage: 120V, 60Hz
Watts: 1500W
Capacity: 5 Quarts (Qt)
Temperature Range: 90°F - 400°F (adjustable in 10-degree increments)
Time Adjustment:
- Most functions: 1-60 minutes (adjustable in 1-minute increments)
- Dehydrate function: 2-24 hours (adjustable in 30-minute increments)

Usage Features:

Control Display: The LCD control display features a heating indicator, fan indicator, temperature and time adjustments (up/down arrows), and dedicated function buttons for Air Fry, Roast, Toast, Dehydrate, Grill, Bake, Reheat, and Keep Warm.
Operating Buttons:
- POWER/START/PAUSE: Powers the unit on and off, and starts/pauses the cooking process.
- UP & DOWN arrows: Used to increase or decrease temperature and time settings.
Cooking Functions Reference (Default Settings & Ranges):
- Air Fry: Default 15 min at 400°F (Range: 1-60 min, 180°F-400°F) – For crispy, fried-like texture with minimal oil.
- Roast: Default 20 min at 350°F (Range: 1-60 min, 180°F-400°F) – For tender meats and vegetables.
- Toast: Default 4 min at 370°F (Range: 1-60 min, 180°F-400°F) – For quick and even browning.
- Dehydrate: Default 4 hr at 130°F (Range: 2-24 hr, 90°F-170°F) – For healthy snacks like dried fruits, veggies, or beef jerky.
- Grill: Default 20 min at 370°F (Range: 1-60 min, 180°F-400°F) – For a grilled food taste, can use an included mesh rack or optional skewer accessory rack.
- Bake: Default 25 min at 350°F (Range: 1-60 min, 180°F-400°F) – For baking without heating up the entire kitchen.
- Reheat: Default 5 min at 320°F (Range: 1-60 min, 180°F-400°F) – To bring leftovers back to life.
- Keep Warm: Default 30 min at 180°F (Range: 1-60 min, 180°F-400°F) – Can be added to any function (except Dehydrate) to keep food warm after cooking. The unit automatically switches to this function after the primary cooking cycle if selected.
Before First Use:
1. Remove all packaging materials, stickers, and labels.
2. Clean the basket, crisper tray, and accessories with hot water, soap, and a non-abrasive sponge.
3. Wipe the inside and outside of the appliance with a clean cloth.
4. Run the unit at 350°F for about 5 minutes to burn off any manufacturing residue, which may produce a slight burning smell initially.
Operation:
1. Place the air fryer on a flat, even, stable, and non-combustible surface, away from heat-resistant surfaces and stove tops.
2. Place ingredients in the fry basket (do not fill with oil or liquid) and slide it into the appliance.
3. Select a cooking function and adjust time/temperature using the arrow keys. The default setting is 370°F for 15 minutes if no function is selected initially.
4. Press the POWER/START/PAUSE button to begin cooking. The heating and fan icons will illuminate.
5. Adjust settings mid-cycle by pressing the POWER/START/PAUSE button, making changes, and pressing it again to resume.
6. Shake ingredients midway through cooking for even results by pulling out the basket (the air fryer will automatically pause).
7. The unit retains settings for up to 2 hours in case of power interruption.
8. Upon completion, the timer beeps five times, and the display reads "OFF" (unless Keep Warm is active). The fan continues to run for about 20 seconds to cool down.
9. To turn off before the cycle ends, hold the POWER/START/PAUSE button for 3 seconds.
10. Carefully remove the basket using a pot holder, as oil may collect at the bottom.
11. Use silicone-tipped, non-metal tongs to remove ingredients to avoid scratching the ceramic coating of the fry basket and crisper tray.
Cooking Guide & Tips: Includes charts for various foods (potatoes & fries, meat & poultry, snacks, baking) with recommended times, temperatures, and actions (shake/flip). Provides an internal temperature chart for cooked meats based on USDA Food Safety Standards. Tips include shaking smaller ingredients for even cooking, adding a small amount of oil to fresh potatoes for crispiness, avoiding extremely oily ingredients, and using a baking pan for batter-based foods.

Maintenance Features:

Cleaning:
1. Clean the fryer after every use.
2. ALWAYS unplug and wait for the fryer to cool down to a safe temperature before handling.
3. Wipe the outside with a damp cloth.
4. Wash the basket and crisper tray with hot water, soap, and a non-abrasive sponge. For stuck-on food, use degreasing liquid soap or soak in hot water.
5. Clean the inside of the appliance with a lightly dampened, non-abrasive sponge or cloth. Do not get the inside too wet or submerge it in water.
6. Scrub the heating element with a cleaning brush to remove food debris.
Replacement Parts: The basket and crisper tray are subject to wear and tear and may need replacement over time. Contact GoWISE USA Customer Care or visit their website to purchase these parts.
Warranty:
- One (1) year warranty against defects in materials and workmanship from the date of purchase.
- Refunds are only available for products purchased directly from GoWISE USA within the first 30 days.
- Warranty is non-transferrable and covers personal use only, not commercial or rental use.
- Covers purchases within the 48 contiguous states of the USA. For purchases outside this area (AK, HI, PR, Canada), replacements will be shipped to a freight forwarder or address within the 48 contiguous states, with the consumer responsible for onward shipment.
- Excludes refurbished/auction items.
- Additional 60-Days Warranty: Can be extended by registering the product on www.gowiseproducts.com/apps/product-registration within the first 14 days of purchase.
- Defective Products & Returns: For defective products within the warranty period, email support@gowiseusa.com with invoice/order info, serial number, picture/video of the defect, and shipping address.

Important Safeguards: The manual emphasizes reading all instructions before use, household-only use, proper placement (not on stove tops or near combustible materials), avoiding immersion in liquids, not operating with wet hands, and ensuring proper ventilation. It also warns against overfilling the basket, filling it with oil, and touching hot surfaces. Special caution is advised for hot steam and air when removing the basket. The user is responsible for protecting countertops from heat. The appliance is not intended for use by children or persons with reduced capabilities without supervision.