grabner ADVENTURE - CLAIMS PROCEDURE; GRABNER SETTLES JUSTIFIED COMPLAINTS - GUARANTEE CLAIMS - AS FOLLOWS; BOAT SKIN GUARANTEE; CONDITIONS FOR GUARANTEE

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CLAIMS PROCEDURE
In the event of a justified guarantee claim,
follow this procedure:
 Take your boat or the damaged part to your
boat dealer (place of purchase)
 Give your boat dealer your ORIGINAL
GUARANTEE CERTIFICATE and the
PURCHASE INVOICE.
 Inform the dealer exactly about your claim -
the best in a written way
 Your dealer will then see to the rest.
 If you send the boat directly to GRABNER
boat factory - enclose also a copy of the
GUARANTEE CERTIFICATE and the
PURCHASE INVOICE and written
information about the claim.
 The costs of delivery to the manufacturer and
of return to the dealer shall be borne by the
GRABNER Company if a guarantee claim is
justified. The sender must choose the most
economical form of transport. The
GRABNER company reserves the right not
to accept unjustifiable additional
transportation expenses and to return-debit
the costs.
GRABNER SETTLES JUSTIFIED
COMPLAINTS – GUARANTEE
CLAIMS – AS FOLLOWS:
 Repair of the boat or of the affected part of
the boat.
 If a perfect repair is impossible, the boat or
the affected part of the boat shall be replaced
by an equivalent boat or part.
 It is not possible to return the boat in ex-
change for a credit note or cash
reimbursement.
It shall be at GRABNER GmbH's discretion to
decide whether the boat are repaired, replaced or
if a discount is granted.
The warranty shall not be extended by warranty
work.
BOAT SKIN GUARANTEE
CONDITIONS FOR GUARANTEE:
 The signed GUARANTEE
REGISTRATION CARD must be
tamped by the dealer and forwarded -
best of all as a registered letter - to the
GRABNER Company within 3 weeks
of the date of purchase.
GRABNER GMBH
Weistracherstraße 11
3350 HAAG, Austria
(If you send us your guarantee registration
card you will receive all news of
GRABNER products automatically!)
 The signed GUARANTEE
CERTIFICATE must also be stamped
by the dealer, but it remains in your
possession.
 In the event of a guarantee claim, you
must also submit the purchase invoice.
 This guarantee is only for the first
owner.
GUARANTEE
GRABNER inflatable boats are quality products
with guarantee.
Should there be any products flaws after you
had made all checks we grant
5 YEARS GUARANTEE
FOLLOWING DEFECTS ARE
COVERED
 Rubber coming away from the base fabric
 Porosity of the rubber