FOLLOWING CASES CONNOT BE
ACCEPTED AS GUARANTEE
CLAIMS
Overinflation of the tubes (can be accurately
determined in the factory)
Mechanical damage to the boat
Damage due to normal wear and tear.
Application of any force.
Damage caused by inflation with
compressors.
Damage caused by clearing with high
pressure cleaners or steam spray.
Damage caused by aggressive detergents or
solutions not recommended by GRABNER
Damage resulting from powerful sun
radiation.
Damage caused by petrol, oil etc.
Commercial use.
Sun crème or oil.
Damage caused by incorrect storage
Damage caused by insufficient cleaning and
care.
If you do not check your boat every year and
have the inspection findings completed by
the service/repair centre.
Damage to the inner rubber as a result of
water in the inside of the tube.
Financial claims are excluded. Replaced parts
become the property of the manufacturer. The
rights arising out of this guarantee cannot be
transferred to other persons.
If we receive a boat or an accessory-part where
we see that it is no guarantee claim after we
have checked it - we will make a price offer for
the repair.
CLAIMS PROCEDURE
In the event of a justified guarantee claim,
follow this procedure:
Take your boat or the damaged part to your
boat dealer (place of purchase)
Give your boat dealer your ORIGINAL
GUARANTEE CERTIFICATE and the
PURCHASE INVOICE.
Inform the dealer exactly about your claim -
the best in a written way.
If you send the boat directly to GRABNER
boat factory - enclose also a copy of the
GUARANTEE CERTIFICATE and the
PURCHASE INVOICE.
The costs of delivery to the manufacturer and
of return to the dealer shall be borne by the
GRABNER Company if a guarantee claim is
justified. The sender must choose the most
economical form of transport. The
GRABNER company reserves the right not
to accept unjustifiable additional
transportation expenses and to return-debit
the costs.
GRABNER SETTLES JUSTIFIED
COMPLAINTS – GUARANTEE
CLAIMS – AS FOLLOWS:
Repair of the boat.
If a perfect repair is impossible, the boat or
the affected part of the boat shall be replaced
by an equivalent boat or part.
If as a result of the warranty repairs, the boat
is impaired in terms of appearance as
compared with the original condition, a price
reduction is allowed to the corresponding
quality level.
It is not possible to return the boat in ex-
change for a credit note or cash
reimbursement.
IMPORTANT NOTICE
GRABNER cannot monitor compliance
with all the sections of the assembly and
operating instructions or the use, method
of treatment and maintenance of
GRABNER boats.
Consequently, GRABNER can assume no
liability for the loss, damage or costs
resulting from or in any way connected
with faulty use and operation.
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