Grandstream Networks GXP2170

GXP21xx Series – User Guide
Description
Thank you for purchasing Grandstream GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Enterprise
IP Phone. GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 is a state-of-the-art enterprise grade IP
phone. GXP2170 features 12 dual-color line keys (can be digitally programmed as up to 48
provisionable BLF/fast-dial keys). GXP2135 features 8 dual-color line keys (can be programmed as up
to 32 provisionable BLF/fast-dial keys). GXP2140/GXP2160/GXP2170 features 4.3 inch TFT Color
LCD, 5 programmable context-sensitive softkeys, dual Gigabit network ports, integrated PoE and
Bluetooth, 5-way conference, and Electronic Hook Switch (EHS). GXP2135 supports 2.8 inch TFT
Color LCD, 4 programmable context-sensitive softkeys, 4-way voice conference and EHS with
Plantronics headsets. GXP2130 supports 2.8 inch TFT Color LCD, 4 programmable context-sensitive
softkeys, 4-way voice conference and EHS with Plantronics headsets. Also, this series can support up
to 3 lines for GXP2130, 4 lines for GXP2140, 6 lines for GXP2160, 12 lines for GXP2170, and 8 lines
for GXP2135. The GXP2130 / GXP2140 / GXP2160 / GXP2170 / GXP2135 delivers superior HD audio
quality, rich and leading-edge telephony features, personalized information and customizable
application service, automated provisioning for easy deployment, advanced security protection for
privacy, and broad interoperability with most 3rd party SIP devices and leading SIP/NGN/IMS
platforms.
The GXP2130/GXP2160/GXP2170/GXP2135 supports presence and Busy Lamp Field (BLF) in the
Multi-Purpose Keys as well. The GXP2140/GXP2170 is expandable with one to 4 expansion modules.
The GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 is the perfect choice for enterprise users
looking for a high quality, feature rich multi-line executive IP phone with advanced functionalities and
performance.
PRODUCT OVERVIEW
Feature Highlights
The following tables contain the major features of GXP21xx.
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GXP2130
3 lines
2.8 inch (320×240) TFT color LCD
4 programmable softkeys
Bluetooth V2.1 (GXP2130v2 only)
8 programmable Multi-Purpose Keys
4-way conference
GRANDSTREAM NETWORKS
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Grandstream Networks

Grandstream Networks GXP2170 Specifications

General

Lines	12
Display	4.3" 480x272 color LCD
Network Interfaces	2 x 10/100/1000 Mbps Ethernet ports
Power Supply	PoE (802.3af)
Audio Codecs	G.722 (wideband)
USB Port	1 x USB 2.0 port
Protocols Supported	SIP (RFC3261)
Headset Jack	3.5mm headset jack
Expansion Module	Supports up to 4 GXP2200EXT expansion modules
Auxiliary Ports	1x USB, 1x RJ9 (headset)
Feature Keys	24 programmable keys
Telephony Features	Call hold, transfer, forward, conference
HD Audio	Yes
Conference Calls	5-way conference
Languages	Multiple languages supported
Security	SRTP, TLS, HTTPS
Memory	512MB Flash, 256MB RAM
Weight	1.2 kg (2.65 lbs)

Summary

PRODUCT OVERVIEW

Specifications

Protocols and Standards

Network Interfaces

Bluetooth Features

Covers Bluetooth version, connectivity, and usage for GXP21xx phones.

Feature Keys

Explains the various keys and their functions on the GXP21xx series phones.

Telephony Features

Outlines advanced telephony functions offered by the GXP21xx series phones.

Security Measures

Keypad Operations

Making Phone Calls

Covers dialing, call initiation, and managing multiple lines on GXP21xx phones.

Completing Calls

Details various methods for ending or completing phone calls on GXP21xx phones.

Making Calls Using IP Addresses

Virtual Multi-Purpose Keys (VPK)

Answering Phone Calls

Receiving Calls

Call Waiting and Hold

Explains managing multiple calls and putting calls on hold on GXP21xx phones.

Call Transfer

Details procedures for transferring calls, including blind and attended transfers on GXP21xx phones.

Conference Calls

Establishing Conferences

Guides users on initiating and managing conference calls on GXP21xx phones.

Conference Features

Voice Messages and Indicators

Message Waiting Indicator

Shared Call Appearance (SCA)

SCA Functionality

Call Forwarding Rules

Managing Call Forwarding

Call Features Management

Caller ID Management

Call Waiting Management

Call Forwarding Setup

Provides instructions for setting up various call forwarding rules on GXP21xx phones.

Password and Diagnosis

Changing Default Password

Guides users on setting a new administrator password for GXP21xx phone security.

Phone Diagnosis

Instant Messages

Configuring Eventlist BLF

Connecting to GDS3710 Door System

Restore Factory Default Settings

Factory Reset via Hard Keys

Step-by-step guide to performing factory reset using physical buttons on GXP21xx.

Factory Reset via LCD Menu

Method for resetting GXP21xx phones to factory defaults via the phone's menu.