UPDATING 911 ADDRESS
While editing the Fax Resource:
• Click on the Devices tab
• Click on ‘Edit’
• Update the address as appropriate
• Check the box that you read and understand the 911 Policy and Limitations
• Click ‘Save changes’
USING YOUR ATA
FAX MACHINE CONFIGURATION
If you are having problems with faxing, you may need to refer to your fax
machine owner’s manual and adjust the conguration on your fax machine.
For best performance with Cloud PBX:
• If your fax machine has an “ECM” (Error Correction Mode) feature,
please disable this function.
• Check your fax machine’s speed (sometimes called “Baud Rate”),
and set it to 9600 or lowest possible speed.
SENDING A FAX
Once your fax machine has been plugged into the Phone 1 port on the ATA,
send a fax as you usually would with your fax machine.
RECEIVING A FAX
If your fax number is new, make sure you have provided your fax phone
number to those who wish to send you faxes. Your fax machine will receive
faxes automatically once plugged into the fax adapter.
We are here to help
Online: www.intermedia.net/knowledgebase/voice
Email: voicesupport@intermedia.com
Call: 1.877.880.0055
©2022 Intermedia.net, Inc. Ref#:
Questions? Contact Us Today.
Intermedia has been recognized by J.D. Power for providing “An Outstanding Customer
Service Experience” for its Assisted Technical Support. J.D. Power 2021 Certified
Assisted Technical Program, developed in conjunction with TSIA. Based on successful
completion of an audit and exceeding a customer satisfaction benchmark for assisted
support operations. For more information, visit www.jdpower.com or www.tsia.com.
To Previous Page
Loading...
Need help?
General
