Fall Detection
Fall Detection
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Conrming Fall Detection is Enabled
Fall Detection is ready to use if when powering on your Lively Mobile2 you hear
“Welcome to 5Star, Fall Detection enabled.”
If you hear “Welcome to 5Star, Fall Detection not enabled” when powering on your
Lively Mobile2, you are not protected by Fall Detection service.
IMPORTANT!
The Fall Detection service is not enabled unless you hear “Welcome to 5Star, Fall
Detection enabled,” when you turn on your Lively Mobile2.
If you do not hear this and you believe it may be a mistake, please contact
Customer Service at (800) 463-5412.
Wearing Your Lively Mobile2 with Fall Detection
Ensure you have attached the included Magnetic Lanyard to your Lively Mobile2.
See “Using the Included Accessories” on page 36 on how to attach the Magnetic
Lanyard.
Fall Detection only works accurately when your Lively Mobile2 is worn around your
neck using the Magnetic Lanyard. Using your Lively Mobile2 without the Magnetic
Lanyard is not recommended and will negatively impact the accuracy of the Fall
Detection service. The Fall Detection Service is temporarily disabled when you use
your Lively Mobile with the included Clip Accessory. Re-attaching the Magnetic
Lanyard will re-enable Fall Detection Service.
IMPORTANT!
The Magnetic Lanyard is designed specically to work with your Lively Mobile2
and must be used to accurately detect a fall.
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