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GreatCall Lively Mobile2 - User Manual

GreatCall Lively Mobile2
41 pages
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User Guide
5STAR4-V1
greatcall.com/support
(800) 463-5412
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Summary

Section 1: Getting Started

Key Items in Your Lively Mobile2 Box

Details essential components included in the Lively Mobile2 box, covering the device, charging dock, and lanyard.

Your Lively Mobile2 Overview

Explains the front and back features and indicators of the Lively Mobile2 device.

The Charging Dock and Setup

Covers the charging dock, its power cord, and step-by-step setup instructions.

Powering On and Charging

Guides users through the initial power-on process and how to use the charging dock.

Section 2: Using Your Lively Mobile2

Device Operation: Powering On;Off

Instructions for powering the Lively Mobile2 device on and off.

Calling 5 Star and Emergency Services

Guidance on how to initiate calls to 5Star Service and 9-1-1 for assistance.

Answering Incoming Calls

Steps for answering incoming calls and understanding different call scenarios.

Using Included Accessories

Details on how to attach and use the clip and magnetic lanyard accessories.

Section 3: Fall Detection

Fall Detection Functionality

Explains how the device detects falls using built-in algorithms and accelerometers.

How Fall Detection Works

Describes the process when a fall is detected and how 5Star Service is contacted.

Enabling and Wearing for Fall Detection

Instructions on confirming Fall Detection is enabled and proper wearing with the magnetic lanyard.

Responding to a Fall Event

Details how the device alerts the user and 5Star Service during a fall.

Section 4: Managing Your Account

MyGreatCall and Profile Management

Guide to managing your account, personal emergency profile, and settings online.

Device Testing and Location Services

Using features to test device functionality and locate a misplaced device.

Billing and Account Information

Managing billing details and adding 'Just in Case' notes for 5Star Agents.

Legal and Safety Information

Terms and Conditions Overview

Outlines the terms and conditions for using 5Star Services.

User Responsibilities and Liability

Details user obligations, service limitations, and liability disclaimers.

Dispute Resolution and Governing Law

Covers arbitration, dispute resolution, governing law, and contractual terms.

Optional Services and Policies

Information on optional services like Fall Detection and return policies.

GreatCall Lively Mobile2 Specifications

General IconGeneral
CategoryPersonal Care Products
ManufacturerGreatCall
ModelLively Mobile2
Battery LifeUp to 5 days
GPSYes
Fall DetectionYes
Emergency ResponseYes
Cellular Network4G LTE
SpeakerYes
ColorBlack
5Star Urgent ResponseYes
Weight1.6 oz