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Greentek SOLACE Series - User Manual

Greentek SOLACE Series
40 pages
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50 Kanalflakt Way, Bouctouche, NB, E4S 3M5
Tel.: 888.724.5211 email: info@greentek.ca
PARTS IN THE BOX
Heat Recovery Ventilator, 1 pc
Hanging Chain Kit, 1 pc
Hardware Kit, 1 pc
Drain Hose Kit, 1 pc
Installation, Operation, and Maintenance Manual,
1 pc
PIÈCES DANS LA BOÎTE
Ventilateur récupératuer de chaleur, 1 pc
Kit de suspension, 1 pc
Vis et matériel d'assemblage, 1 pc
Tuyau d’évacuation , 1 pc
Manuel d’installation, de fonctionnement et de
maintenance, 1 pc
SOLACE Series
Fresh Air Appliance (FAA/HRV)
Appareil à air frais (VRC/VRC)
Installation, Operation, and Maintenance Manual
Manuel d'installation, d'utilisation et d'entretien
Your ventilation system should be installed in conformance with the appropriate provincial requirements or, in the absence of
such requirements, with the current edition of the National Building Code, and / or ASHRAE’s “Good Engineering Practices”.
Votre système de ventilation doit être installé conformément aux exigences de la province où vous habitez ou, à défaut de
telles exigences, conformément à l’édition actuelle du Code national du bâtiment du Canada ou aux « méthodes d’ingénierie
appropriées » de l’ASHRAE.
Greentek reserves the right to modify, at any time and without notice, any or all of its products’ features,
designs, components and specifications to maintain their technological leadership position.
Please visit our website www.greentek.ca for more detailed technical information.
Greentek se réserve le droit de modifier partiellement ou entièrement, en tout moment et sans préavis, les
caractéristiques, la conception, les composants et les spécifications de ses produits, afin de conserver sa
position de leader de technologie.
S'il vous plaît visitez notre site siteweb www.greentek.ca pour des informations techiques plus détaillées.
Literature Item #: 445712
Rev Date: 2024-06-03
Numéro d'article de la littérature : 445712
Date de révision : 2024-06-03
®

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Questions and Answers

  • C
    Christopher BrownAug 22, 2025
    How to improve poor air flow in my Greentek SOLACE?
    • B
      Brian RodriguezAug 22, 2025
      Poor airflow in your Greentek Ventilation Hood can stem from several issues. The outside hoods might be plugged, so clean them. Check if the filters are dirty and clean them if necessary. An obstructed core can also restrict airflow, so remove and clean it. Ensure indoor grilles are open and not blocked. An inadequate power supply could be the problem, so have an electrician check the supply voltage. The ductwork might be restricting airflow, so check the duct installation. If the speed control setting is too low, increase the HRV speed. An improperly balanced HRV airflow needs to be adjusted by a contractor. Finally, ducting that has fallen down or been disconnected from the HRV requires reconnection by a contractor.
  • K
    Kendra BarrAug 25, 2025
    Why does the supply air feel cold from my Greentek SOLACE Ventilation Hood?
    • J
      Jennifer OconnellAug 25, 2025
      If the supply air from your Greentek Ventilation Hood feels cold, it could be due to the location of the supply grilles, which may irritate occupants. Try relocating the grilles higher on the walls or under the baseboards, or install ceiling-mounted diffusers to avoid direct airflow on occupants. You can also turn down the HRV supply speed. A small duct heater can temper the supply air. Ensure furniture or closed doors aren't restricting air movement. If the outdoor temperature is extremely cold, and the supply air is ducted into the furnace return, run the furnace fan continuously to distribute ventilation air comfortably.
  • M
    Mark CalhounAug 26, 2025
    What to do if HRV and/or Ducts frosting up in Greentek SOLACE?
    • B
      Brittany MckenzieAug 26, 2025
      If your Greentek Ventilation Hood HRV and/or ducts are frosting up, it could be due to improperly balanced HRV airflows, which an HVAC contractor needs to balance. It could also be a malfunction of the HRV defrost system. Note that minimal frost build-up is expected on the core before the unit initiates defrost cycle functions.
  • A
    Aaron GilbertAug 27, 2025
    How to fix air that is too dry with Greentek SOLACE?
    • D
      david39Aug 27, 2025
      If the air is too dry when using your Greentek Ventilation Hood, the dehumidistat control might be set too low. Increase the desired level of humidity and change the ventilation mode from continuous to standby.
  • J
    John AvilaAug 29, 2025
    Why is there persistent condensation on window with Greentek Ventilation Hood?
    • R
      Robert JonesAug 30, 2025
      Persistent condensation on windows when using your Greentek Ventilation Hood may be due to improper adjustment of the dehumidistat control. Reduce the desired level of humidity and use continuous exchange mode.
  • G
    gonzalezsherryAug 31, 2025
    What causes condensation or ice build up in insulated duct to the outside of Greentek SOLACE Ventilation Hood?
    • L
      Linda BrownAug 31, 2025
      Condensation or ice buildup in the insulated duct of your Greentek Ventilation Hood can be caused by an incomplete vapor barrier around the insulated duct; tape and seal all joints. A hole or tear in the outer duct covering can also cause this; tape any holes or tears and ensure the vapor barrier is completely sealed.
  • H
    Heidi WashingtonSep 2, 2025
    What to do if LED is flashing on Greentek SOLACE?
    • W
      William GarciaSep 2, 2025
      If the LED is flashing on your Greentek Ventilation Hood, it could be because no power is being transmitted to the control board. Make sure the unit is plugged in. The transformer may need replacing.
  • C
    Carrie DorseySep 4, 2025
    What to do if my Greentek Fan has poor air flows?
    • M
      marynelsonSep 4, 2025
      If your Greentek Fan has poor air flows, several factors could be responsible. Start by cleaning the exterior hoods or vents if the mesh is plugged. Remove and clean the filter and core. Ensure indoor grilles are open and not blocked. An electrician should check the power supply. Inspect duct installation, and have a contractor reconnect ducting if it has fallen down. Adjust the speed control, and have a contractor balance HRV airflows.
  • A
    ashleybradleySep 6, 2025
    Why is the air too humid when using my Greentek Fan?
    • Y
      yfoleySep 6, 2025
      Several factors can cause the air to be too humid. The dehumidistat control might be set too high, so reduce the desired humidity level and use continuous exchange mode. A sudden temperature change can also affect humidity, so wait until the outside temperature stabilizes, and consider using heating. Storing too much wood indoors can increase humidity, so store most of your wood outside. Ensure the dryer vent exhausts outside, and improve air circulation near windows by opening curtains or blinds. If you have a well-sealed basement door, open it or install a grill. A failed damper system stuck in recirculation mode can also cause this issue, so check the defrost damper and have a contractor verify the damper system if necessary.
  • A
    Andrea DouglasSep 8, 2025
    What to do if my Greentek Fan supply air feels cold?
    • M
      Megan CarrSep 8, 2025
      If the supply air from your Greentek Fan feels cold, it may be due to the location of the supply grilles, which can cause irritation. Relocate the grilles higher on the walls or under the baseboards, or install ceiling-mounted diffusers. Reduce the HRV supply speed. Also, consider using a small duct heater to temper the supply air. Ensure furniture or closed doors are not restricting air movement. If the outdoor temperature is extremely cold and the supply air is ducted into the furnace return, run the furnace fan continuously to distribute ventilation air comfortably.

Summary

Parts In The Box

Installation Types

HRV Ducting for Fully Dedicated System

Dedicated system for optimal fresh air distribution and lowest operation cost.

HRV;Forced Air System Ducting for Partially Dedicated System

Integrates with forced air system, conditions fresh air before distribution.

HRV;Forced Air System for Simplified Installation

Simplest installation, least expensive, suitable for retrofitting.

Installing the Outdoor Vents

Recommended Installation

Guidelines for positioning intake and exhaust weatherhoods for efficiency and safety.

Installing the Vents

Procedure for connecting insulated ducts to outdoor vents and wall openings.

Duct Installation

Connecting the Ducts to the HRV

Best practices for duct connections, short runs, and material selection for optimal airflow.

Supply Air Grilles Location

Guidance on placing supply grilles for comfortable fresh air distribution.

Exhaust Air Grilles Location

Identifying optimal locations for drawing stale air from problem areas.

Installing the Drain

Proper setup of the condensate drain line with a "P" trap.

Mounting Options

Wall Mounting Bracket Installation

Instructions for installing the unit using a wall mounting bracket.

Chain Mount Installation

Instructions for hanging the unit using chains and springs.

Wall Controls

Central Controls

Features and connection details for central control systems like EHC 2.5 and EHC 2.0.

Auxiliary Control

Information on T Series and RD Series auxiliary controls for enhanced functionality.

Balancing

Entering Balancing Mode

Procedure to access and initiate the unit's balancing sequence via the control panel.

Wiring Diagram

Wiring Diagram to Furnace

Diagrams illustrating connections to furnace systems for heating and cooling.

Control Hierarchy; Operations

Troubleshooting

Filter Location

Limited Warranty

Details on warranty coverage for the heat recovery core, parts, and fans.

HRV Maintenance Chart

Schedule for required maintenance tasks like filter checks and core cleaning.

Parts List

Greentek SOLACE Series Specifications

General IconGeneral
BrandGreentek
ModelSOLACE Series
CategoryVentilation Hood
LanguageEnglish