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Grosvenor IT31 - User Manual

Grosvenor IT31
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Version 1.0 August 2019
IT31 Terminal
User Guide
www.grosvenortechnology.com
Disclaimer
Copyright © 2019, Grosvenor Technology. All rights reserved.
All brands, names, or trademarks appearing in this document are acknowledged as the trademarks of their
respective owners.
No part of this document may be reproduced in any form or by any means for any purpose without the
written permission of Grosvenor Technology.
Whilst we make every e󰀨ort to ensure the accuracy of our publications, Grosvenor Technology assumes no
responsibility or liability for any errors or inaccuracies that may appear in this document.
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Summary

Preface

About the IT31 Terminal

Overview of the IT31 terminal's design and applications.

About this Guide

Purpose and intended audience of the user guide.

Related Documents

References to other Grosvenor Technology documentation.

Technical Support

Contact information for technical assistance.

Features

Hardware Features

Details of the terminal's physical components and capabilities.

Software Features

Overview of the terminal's operating system and software capabilities.

System Start-up

Terminal Setup

Accessing the Terminal Setup

Procedure for entering the terminal's configuration menus.

Application Menu

Managing the installed application on the terminal.

Firmware Menu

Managing the terminal's firmware and system settings.

Services Menu

Enabling or disabling network and other services.

General Settings

Configuring terminal properties like date, time, region, display, and sound.

Network Configuration

Configuring the terminal's network connection methods and settings.

Reader Configuration

Configuring the type of reader fitted and data decoding.

Biometric Configuration

Managing biometric reader detection and calibration.

Peripheral Management

Testing IO-Boards and managing USB devices and installations.

Diagnostics Menu

Performing diagnostic tests on the terminal.

Remote Connections

Using TELNET

Connecting to the terminal's command line via TELNET.

Using RS-232

Connecting to the terminal using an RS-232 serial connection.

Using SSH

Connecting to the terminal's command line securely via SSH.

Using AssistIT

Utilizing Grosvenor's remote support feature.

Using FTP

Transferring files to and from the terminal using FTP.

Using VNC

Remotely controlling the terminal's display and keyboard.

Security and Passwords

The Terminal PIN

Managing the Personal Identification Number for terminal access.

The Login Password

Managing the password for remote login access.

Recovering Lost Passwords

Procedures for resetting lost PIN or login passwords.

Special Key Shortcuts

Key Combination Procedures

Using key combinations for reboot, termination, and bootloader entry.

Bootloader Recovery Menu

Accessing and using the bootloader for recovery operations.

Application Deployment

Deploying via USB Memory Stick

Installing applications using a USB memory stick.

Deploying via Network Connection

Installing applications using a network connection.

Hardware Options

Main System Unit

Details of the primary terminal components.

Reader Modules

Various types of card and biometric readers available.

Communications Modules

Modules for Ethernet and Wi-Fi connectivity.

Expansion Modules

Battery backup and I/O expansion modules.

Ancillary Equipment

Additional accessories like power supplies and flash drives.

Grosvenor IT31 Specifications

General IconGeneral
BrandGrosvenor
ModelIT31
CategoryData Loggers
LanguageEnglish

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