24
Error 
code
Malfunction Description Diagnosis and Analysis Remark
19
DC voltage or AC voltage 
low
AC power supply of the driver module get voltage lower 
than 155VAC or driver module get high DC-BUS voltage 
lower than 180VDC.
Resumable
20
Indoor pipe temperature too 
high protection
Indoor pipe temperature Tm over 63°C, error clear 
within 3 minutes if temperature goes down and lower 
than 52°C.
Resumable
21
Indoor pipe sensor 
temperature too low 
protection
Indoor pipe temperature too low,outdoor unit stop to 
prevent indoor heat exchange system icing and to 
prevent the indoor unit outlet air too low at the same 
time
Resumable
22 PFC circuit loop overcurrent
Overcurrent been detected in power factor correction 
circuit loop.
Resumable
23
Temperature too high for 
compressor driver module
Compressor driver module’s PIM temperature over 
90°C, Error stat-us lock if it occurs 3 times in 1 hour.
Non-resumable
24 Compressor start failure
Compressor start failure been detected by driver 
driver module or  wrong compressor wiring 
Non-resumable
25
Input overcurrent of the 
drive module
Input current of the compressor drive module higher than  
EEPROM setting(details refer to service manual ).
Lock if it occurs 3 times in 1 hour.
Non-resumable
26
Lack phase of the drive 
module
Lack phase of the drive module’s power supply.(three 
phase type)
Non-resumable
27
Input current sampling 
circuit fault
The driver module’s input current sampling circuit 
damaged.
Resumable
28 No wiring of the compressor No wiring between compressor and it’s driver module. Non-resumable
37
Compressor overcurrent 
detected by compressor 
driver module
Compressor phase U or V or W current over   current  
detected  by compressor driver module(details  refer 
to service manual )
Resumable
38
Drive module’s ambient 
temp, sensor abnormal
The temperature detected is not within the range of 
-25°C to 150 °C.
Resumable
39
Mid-condenser temp, 
sensor TC abnormal
The temperature detected is not within the range of 
-55°C to 90 °C.
Resumable
42
High pressure switch 
abnormal
After compressor running for 3 minutes, switch been 
detected open circuit for 30seconds, Error lock if it 
occurs 3 times in 1 hour.
Non-resumable
43
Low pressure switch 
abnormal
After compressor running for 3 minutes, switch been 
detected uncon-nected for 60seconds or unconnected 
for 30seconds at standby.
Non-resumable
44
Outdoor condenser 
temperatureTC too high 
protection
The maximum temperature value of Tc and Te is over 
65 °C, Error lock if it occurs 3 times in 30 minutes.
Non-resumable
45
System low pressure 
protection
The minimum temperature value of indoor pipe Tm 
and outdoorTs is lower than-45 °C at cooling mode or 
minimum temperature value of outdoor Tc and 
outdoor Te is lower than-45 °C at heating mode.
Non-resumable
Note:
1. The ou.tdoor control board’s LED3 indicates the outdoor error code, for example, the error code 12, LED3 will
display 12 and keep ashing.
2. NO-resumable means error will not clear unless: a. clean out the fault factor b. Cut the power supply off and
reoffer again after point a achieved.
3. The indoor unit can also indictes the outdoor malfuction code too. Please refer to indoor unit manul to get the
method.