9- Troubleshooting
Problem Possible Cause Possible Solution
A slight sound is
to be heard simi-
lar to that of ow-
ing water.
• This is normal. • -
You will hear an
alarm beep.
• The fridge storage compartment
door or a freezer drawer is open.
• Close the door/drawer.
You will hear a
faint hum
.
• The anti-condensation system is
working.
• This prevents condensation and is
normal.
The interior lighting
or cooling system
does not work.
• Mains plug is not connected in the
mains socket.
• Connect the mains plug.
• The power supply is not intact.
• Check the electrical supply to
the room. Call the local electricity
company!
• The LED-lamp is out of order. • Please call the service for chang-
ing the lamp.
The sides of the
cabinet and door
strip get warm.
• This is normal. • -
Notice: Memory function during power interruption
After restoration of power the appliance continues with the settings that were set be-
fore the power failure.
30
9.2 Power interruption
In the event of a power cut, food should remain safely cold for about 18 hours. Follow these
tips during a prolonged power interruption, especially in summer:
▶ Open the door/drawer as few times as possible.
▶ Do not put additional food into the appliance during a power interruption.
▶ If prior notice of a power interruption is given and the interruption duration is longer
than 18 hours, make some ice and put it in a container in the top of the refrigerator
compartment.
▶ An inspection of the goods is required immediately after the interruption.
▶ As temperature in the refrigerator will rise during a power interruption or other fail-
ure, the storage period and edible quality of food will be reduced. Any food that de-
frosts should be either consumed, or cooked and refrozen (where suitable) soon
afterwards in order to prevent health risks.
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