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12-Customer  Service
We recommend our Haier Customer Service and the use of original spare parts. 
If  you  have  a  problem  with  your  appliance,  please  first  check  section 
TROUBLESHOOTING. 
If you cannot find a solution there, please contact your local dealer or the Service 
& Support area at www.haier.com where you can find telephone numbers and 
FAQs and where you can activate the service claim. 
To contact our Service, ensure that you have the following data available. 
The information can be found on the rating plate. 
Also check the Warranty Card supplied with the product in case of warranty. For 
general business enquiries please find below out addresses in Europe. 
European Call Service-Center 
• 14 Ct/Min Landline
• max 42 Ct/Min Mobile
• 14.53 Ct/Min Landline
• max 20 Ct/Min all others
Haier United Kingdom (UK) 
* For other countries please refer to www.haier.com