GB
9-Troubleshooting
23
Problem Cause Solution
F7
•
•
Motor - error. • Contact the After sales service.
FC0 , FC1 or
FC2
Abnormal communication error. •
Contact the After sales service.
UNB
• Unbalanced load - error.
•
.murd eht ni daol yrdnual ecnalab dna kcehC
Reduce the load.
Problem Cause Solution
Washing machine fails
to operate.
• Programme is not yet started. • Check programme and start it.
• Door is not properly closed. • Close the door properly.
• Machine has not been switched on. • Switch the machine on.
• Power failure. • Check power supply.
• Child lock is activated. • Deactivate child lock.
Washing machine
water.
• No water. • Check water tap.
• Inlet hose is kinked. • Check inlet hose.
•
•
•
•
•
•
•
Water pressure is less than 0.03 MPa.
Check water pressure.
Door is not properly closed. Close the door properly.
Water supply failure. Ensure the water supply.
Machine is draining
•
Height of drain hose is below 80 cm.
Make sure that drain hose is
properly installed.
• Drain hose end could reach into
water.
• Make sure the drain hose is not
in water.
Drainage failure. • Drain hose is blocked. • Unblock drain hose.
•
•
• Drain hose end is higher than 100 cm
above
fl
oor level.
• Make sure that drain hose is
properly installed.
Strong vibration while
spinning.
•
Not all transportation bolts have
been removed.
•
Remove all transportation bolts
.
•
Appliance has no solid position. •
Ensure solid ground and a levelled
position.
• Machine load is not correct. • Check load weight and balance.
Operation stops
before completing
wash cycle.
• Water or electric failure. • Check power and water supply.
Operation stops for
a period of time.
• Appliance displays error code. • Consider display codes.
• Problem due to load pattern. • Reduce or adjust load.
•
Programme performs soaking cycle.
• Cancel programme and restart.
Excessive foam in the
drum and/or deter-
gent drawer.
• Detergent is not a appropriate. • Check detergent recommen-
dations.
• Excessive use of detergent. • Reduce amount of detergent.
9.3 Troubleshooting without display code
•
•
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