HAMPTON BAY G-FTB-51057B User Manual (English)

Questions and Answers:

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Mr. Aaron MartinAug 4, 2025
Why is my HAMPTON BAY G-FTB-51057B Outdoor Fireplace valve on high but the heat is low?
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  Katie JohnsonAug 4, 2025
  If your HAMPTON BAY Outdoor Fireplace valve is set to high but the heat output is low, accompanied by rumbling noises and a fluttering blue flame, it may be due to several factors. First, check the gas level in the propane cylinder. Ensure the supply hose isn't pinched. The burner orifice or venturi tube might be dirty or clogged, requiring cleaning. Also, make sure you followed the lighting procedure correctly, ensuring all valves were off when the tank valve was opened and that you turned the tank on slowly to allow pressure to equalize. The propane regulator might be in a 'low flow' state.
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brenda65Aug 8, 2025
What to do if my HAMPTON BAY G-FTB-51057B Outdoor Fireplace burner won't stay lit?
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  Kayla HodgeAug 8, 2025
  If the burner of your HAMPTON BAY Outdoor Fireplace won't stay lit when you release the control knob, several factors could be responsible. Ensure you hold the knob in for 30 seconds after the burner lights to allow the thermocouple to heat up. High winds (over 10 mph) can cause the unit to shut down, so consider relocating the fire pit or using it in less windy conditions. Check for lava rock or debris in the ignition area, making sure the small hole below the thermocouple is clear. Clean the thermocouple and its connection to the valve, ensuring it's properly tightened. The thermocouple or valve itself may be faulty and require replacement.
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Amanda DavisAug 13, 2025
Why are the flame and heat low on my HAMPTON BAY G-FTB-51057B?
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  quinnchelseaAug 13, 2025
  If the flame and heat of your HAMPTON BAY Outdoor Fireplace are low when the valve is turned to high, it might be because the propane lighting procedure was not followed correctly. Ensure you follow the lighting procedure carefully. The valve must be in the off position when the tank valve is turned on. Turn the tank on slowly to allow pressure to equalize.
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Loretta StanleyAug 18, 2025
How to fix a HAMPTON BAY G-FTB-51057B Outdoor Fireplace igniter that won't light the burner?
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  Reginald StevensAug 18, 2025
  If the burner of your HAMPTON BAY Outdoor Fireplace will light with a match but not with the igniter, check the battery. It may be dead or installed incorrectly. Also, inspect the electrode wire and switch terminal wires for looseness, ensuring they are firmly connected.
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Shane JohnsonAug 25, 2025
Why does my HAMPTON BAY Outdoor Fireplace have a yellow flame and smell of gas?
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  Ashley DanielAug 25, 2025
  If the burners of your HAMPTON BAY Outdoor Fireplace are burning with a yellow flame and there is a smell of gas, there may be a spider web or other debris. Clean the burner venturi thoroughly.
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Sarah WhitakerAug 28, 2025
Why is my HAMPTON BAY G-FTB-51057B regulator humming?
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  melissa70Aug 29, 2025
  The humming sound from the regulator of your HAMPTON BAY Outdoor Fireplace is a normal occurrence on hot days. It is caused by internal vibrations and does not affect the performance or safety of the gas heater. A humming regulator will not be replaced.