1/ Introduction
This document aims at helping the technician to carry out repairs. Please read the entire document
carefully before handling the product.
1.1 Objectives of the After Sales Service
x Improve the communication between your company and Handpresso.
x Optimize Handpresso’s devices.
x Use simple guidelines to reduce the time repairing the product.
1.2 Procedure
x Spot the problem.
x Repair the device.
x Send information concerning the repaired device to Handpresso for continuous improvement.
SAFETY INSTRUCTION
NEVER CHANGE THE WATER TANK OR THE PORTA-FILTER
ALONE! ALWAYS CHANGE THE WHOLE INFUSION
CHAMBER.
ALWAYS USE WATER AT ROOM TEMPERATURE FOR ALL THE
TESTS IN THIS DOCUMENT. IN THAT CASE NOTE THAT THE
INFUSION TIME IS REDUCED.
ALWAYS RELEASE THE PRESSURE BEFORE DISMANTLING
THE DEVICE.
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