Troubleshooting tablePage EN-32
Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean there is a
defect in the appliance. For this reason, please check the tables to see if you can correct the
malfunction.
WARNING
Risk of electric shock!
■ Never attempt to repair the appliance yourself. In case of improper repairs, you
may endanger yourself and others using the appliance later. Only authorised spe-
cialists are allowed to carry out these repairs.
Problem Possible cause Solutions, tips
Display is not working,
appliance does not operate.
No electricity to socket. Check the socket by
connecting another
appliance.
Mains plug is loose. Check the tightness of the
mains plug.
Appliance door cannot be
closed properly.
Foreign bodies on the door
seal faces.
Clean the door seals
thoroughly.
Appliance door is broken or
the door lock is defective.
Have the appliance door
repaired. Do not use the
appliance!
The cooking chamber light
does not work.
Lamp defective. Contact our service
department (see “Service” on
page EN-34).
Cooking chamber light is
dimmed.
In microwave operation with
low power, it is possible that
the cooking chamber lighting
is reduced.
This is not a fault.
The turntable does not turn or
does not turn properly.
The turntable is not correctly
positioned on the drive motor.
Position the turntable
correctly.
The cooking chamber floor is
dirty.
Clean the cooking chamber
floor thoroughly.
Scratching, grinding sounds
in the cooking chamber.
The food dish is either
too large or is positioned
incorrectly.
The container may not
protrude over the edge of the
turntable.
Exploding, popping sounds in
the cooking chamber.
The dish is being cooked
and/or defrosted with too
much power, and will burst
open.
Cancel the setting and
reselect a lower power level.
Pierce or cut into the food if
necessary.
Other noises or flashes of
light in the cooking chamber.
Sparks – metal objects in the
cooking chamber!
Switch off the appliance
immediately and then remove
any metallic objects.
The dish is cooked unevenly. The dish was not sufficiently
rotated or stirred.
Stir or rotate the food dish,
and allow it to heat up a little
more.
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