Advice, order and complaint
Please contact your mail order company’s
customer service centre if
– the delivery is incomplete,
– the appliance is damaged during transport,
– you have questions about your appliance,
– a malfunction cannot be rectified using the
troubleshooting table,
– you would like to order further accessories.
In order for us to help you quickly, please tell us:
Name of appliance Colour Model Order number
hanseatic
Fridge-freezer
stainless
steel
HKGK 20060A3NFI 3341 6356
Service
Repairs and spare parts
Customers in Germany
– Please contact our technical service:
Telephone +49 (0) 18 06 18 05 00
(landline 20 cents/call,
mobile max 60 cents/call)
Customers in Austria
– Please contact your mail order company’s
customer service centre or product advice
centre.
Please note: You are responsible for the condition of the appliance and its proper use
in the household. If you call out for customer service due to an operating error, you will
incur charges, even during the guarantee/warranty period. Damage resulting from non-compli-
ance with this manual unfortunately cannot be recognised.
ServicePage EN-28
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