2005 PDI: Sportster Models 5-11
CUSTOMER DELIVERY 5.9
NOTICE TO DEALER
Before delivering motorcycle to owner, perform the following:
1. Make sure vehicle owner receives, and is aware of
importance of reading Owner’s Manual, safety booklets
and viewing Welcome To The Family video included with
owner’s kit.
2. Review warranties with vehicle owner. Make sure owner
understands warranties. California dealers must give
customer a copy of Emissions Control System Warranty.
3. Give IMPORTANT sheet and other printed material in lit-
erature kit to vehicle owner.
4. Complete and sign warranty registration form. Have vehi-
cle owner sign it.
5. Explain operation of vehicle controls to vehicle owner.
6. Explain how turn signals and emergency flashers oper-
ate.
IMPORTANT NOTE
Make sure vehicle owner understands how to arm and
disarm security system. Explain how to disarm security
system with personal code if key fob is lost or not func-
tioning. Personal code should be written on the tear-out
card in the Sportster Models Owner’s Manual and kept on
the owner’s person. Also, verify both key fobs operate
properly.
7. Whenever possible, introduce dealer Service Manager to
vehicle owner, and involve Service Manager in delivery
process. Supply owner with name(s) of dealer Service/
Parts Department personnel who should be contacted
regarding vehicle service/parts questions.
8. Inform vehicle owner about checking engine oil level,
checking tire pressure, and performing other basic main-
tenance functions. Review the Initial Scheduled Main-
tenance requirement with owner. Depending on owner’s
anticipated frequency of operating motorcycle, you may
wish to schedule the Initial Scheduled Maintenance
service appointment at this time.
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