Harman Kardon HK3480 - Service Bulletin H;K2004-02; Software Upgrade for Preset Scan

harman/kardon Service Bulletin
Service bulletin # H/K2004-02 April 2004
Warranty labor rate: MINOR repair
To: All harman/kardon Service Centers
Model: HK3380/3480
Subject: Silence During Preset Scan - Upgrade
In the event you receive an HK3380 or HK3480 stereo receiver with the complaint: “When the Preset
Scan Function * is activated and the receiver cyles through the list of station presets, there is silence”,
the unit is in need of a software upgrade.
The unit should be sent to the following authorized service center equipped to perform the software upgrade:
HARMAN CONSUMER GROUP DISTRIBUTION CENTER
801 S. 75
TH
AVE.
PHOENIX, AZ. 85043
Attn: Rodney Yee
Model
Serial Number (120v)
Serial Number (230v)
Status Action (upgrade)
HK3380
AN0015-01000
to
AN0015-04456
AN0017-01000
to
AN0017-06100
If Silence During Preset
Scan Upgrade is Needed
Upgrade Possible
HK3380
AN0015-04457 and above AN0017-06101 and above Modified by Factory None Required
HK3380
AN0016-01000
to
AN0016-03592
AN0018-01000
to
AN0018-6100
If Silence During Preset
Scan Upgrade is Needed
Upgrade Possible
HK3480 AN0016-035923 and above AN0018-6101 and above Modified by Factory None Required
* Preset Scan: Press this button to automatically scan through the stations that have been programmed in the unit’s memory. The
tuner will play five seconds of each station before moving to the next preset station. To stop the scan when the desired station is
heard, press the button again. If no preset stations have been programmed into the unit’s memory, the message 0 PRESET will flash
in the Main Information Display when this button is pressed.
HK3480 harman/kardon
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