Troubleshooting 
*Note: In many respects, a stereo acts much like a computer and occasionally requires a 
reboot. In the unlikely event 
of 
product malfunction, a reset can usually fix the issue. 
A reset is accomplished by holding the Mode and Preset l button simultaneously until 
the unit turns off. 
Issue  Cause 
Solution 
No 
power 
1. 
Incorrect wiring 
1. 
Double check wiring 
2. 
Fuse is blown  2. Replace fuse 
3. Low battery voltage  3. Check voltage 
of 
vehicle battery 
with multimeter. Voltage must 
be 
at 
least 
11 
V. 
No 
Sound 
1. 
Speaker connection 
1. 
Double check connections. 
came loose 
2. 
Bad 
speaker 
2. Replace bad speaker with known 
good speaker and connect. 
3. Output blown  3. Send unit in for repair. 
4. Volume too low on  4. Increase volume 
of 
media device 
media device 
No 
Reception 
1. 
Antenna 
not 
firmly 
I . Insert firmly 
seated in socket 
USB stick not  I. File must be a mp3  1. Convert format to mp3 
or 
mwa. 
reading 
or 
wma file 
While in Bluetooth mode: 
No 
Connection 
1. 
You are not connect 
1. 
Choose "INFINITY" 
to the "INFINITY" 
address 
on 
your 
portable media 
device. 
2. Out 
of 
range  2. Bring portable media device closer 
to the receiver. Device needs to be 
within 
30'. 
3. The connection is  3. Ask the person who first paired to 
already in use.  drop out. 
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