TROUBLESHOOTING
57
Poor audio quality from a connected Bluetooth device
•  The Bluetooth reception is poor. Move the source 
between the source device and the soundbar.
The connected Bluetooth device connects and disconnects 
constantly.
•  The Bluetooth reception is poor. Move the source 
between the source device and the soundbar.
Wi-Fi
Failed to connect to Wi-Fi
•  Make sure that Wi-Fi is turned on.
•  Make sure that you have selected the right network and 
entered the correct password.
•  
within the range.
•  
security type to WPA2 or auto. 
•  
•  System 
Info -> Network -> Reset
Wi-Fi.
•  On the soundbar that you have connected to Wi-Fi 
through the AirPlay speaker setup on an iOS device,