Harman KARDON CITATION MULTIBEAM 1100 - App and Playback Troubleshooting

TROUBLESHOOTING
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The Google Home app cannot nd the device.
• Make sure that your soundbar is powered on.
• Make sure that your network is working properly.
• 
and within the range.
The Amazon Alexa app cannot nd the device.
• Manual: Guided setup”. You will

Playback
Music playback does not work smoothly when the sound
source switches from Bluetooth to Chromecast built-in,
AirPlay or Alexa.
• The quality of audio casting and playback are

that connects the soundbar and your casting devices,
such as phones, tablets and PCs.
Music playback does not resume when the sound source
switches from Bluetooth to TV/HDMI IN, and then back to
Bluetooth.
• 

IN. When you switch back to the Bluetooth source, start

The soundbar is in the “Oine” status in the Amazon Alexa
app or issues happen to Alexa MRM-related playback.
• To recover the soundbar, restore the soundbar to its
RESTORE FACTORY SETTINGS