Harman® • P42i Owner’s Manual • 2023 -___ • 03/239 8742-900A
ISSUES SOLUTIONS
Metallicnoise. Noise is caused by metal expanding and contracting as it
heats up and cools down, similar to the sound produced
byafurnaceorheatingduct.Thisnoisedoesnotaectthe
operation or longevity of your appliance.
White ash buildup on glass. Thisisnormal.Cleantheglassusinganynon-abrasiveglass
cleaner.
Glass has buildup of black soot Excessive build-up of ash. The lower burn settings will
produce more ash, the higher burn settings produce less.
The more it burns on low the more frequent cleaning of the
glass is required.
Glass has turned dirty. Excessive build up of ash. The lower burn settings will
produce more ash, the higher burn settings produce less.
The more it burns on low the more frequent cleaning of the
glass is required.
Firehastallameswithblacktailsandislazy. The feed rate needs to be reduced or the burnpot needs
cleaning.Heatexchangerorexhaustblowerneedscleaning.
Smokystart-uporpusofsmokefromtheairwash. Burnpot may be dirty, Clean the burnpot.
Largeameatstart-up. This is normal. Flame will settle down once the re is
established.
MissedIgnition Ensure pellets in burnpot
Ensure holes in burnpot are clear of obstructions above the
igniter.SeeBurnpotMaintenance.
Check to see if the ignitor is getting hot, if not replace
ignitor. *See addendum for manual ignition instructions for
emergency heating needs.
K. Frequently Asked Questions
Withproperinstallation,operation, and maintenance your appliance will provide yearsoftrouble-freeservice.Ifyoudo
experienceaproblem,thistroubleshootingguidewillassistaqualiedservicepersoninthediagnosisofaproblemandthe
corrective action to be taken.
Contact your dealer for additional information regarding operation and troubleshooting. Visit www.harmanstoves.com
to nd a dealer.
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