Form No. TQ3CEM-0618
15
OPTIONS AND ACCESSORIES
Extended Toast Feed Ramp
An extended toast feed ramp is available as a factory-installed
option for TQ3-500, TQ3-900, and TQ3-2000 models. The
extended toast feed ramp is a longer feed ramp that allows
more or longer bread products to be loaded onto the toast feed
ramp.
Toast Tray Insert
A removable, stainless steel
toast tray insert is available as
a factory-installed option for
TQ3-500, TQ3-900, and
TQ3-2000 models. The toast tray
insert fits inside the toast tray and
is easily removable for cleaning.
1. PRODUCT WARRANTY
Hatco warrants the products that it manufactures (the “Products”) to
be free from defects in materials and workmanship, under normal use
and service, for a period of one (1) year from the date of purchase
when installed and maintained in accordance with Hatco’s written
instructions or 18 months from the date of shipment from Hatco. Buyer
must establish the Product’s purchase date by registering the Product
with Hatco or by other means satisfactory to Hatco in its sole discretion.
Hatco warrants the following Product components to be free from
defects in materials and workmanship from the date of purchase
(subject to the foregoing conditions) for the period(s) of time and on
the conditions listed below:
a) Two (2) Year Parts and Labor Warranty (UK only):
Induction Ranges
b) Two (2) Year Parts Warranty:
Conveyor Toaster Elements (metal sheathed)
Drawer Warmer Elements (metal sheathed)
Drawer Warmer Drawer Rollers and Slides
Strip Heater Elements (metal sheathed)
Display Warmer Elements (metal sheathed air heating)
Holding Cabinet Elements (metal sheathed air heating)
Heated Well Elements — HW and HWB Series
(metal sheathed)
c) Five (5) Year Parts Warranty:
3CS and FR Tanks
d) Ten (10) Year Parts Warranty:
Electric Booster Heater Tanks
Gas Booster Heater Tanks
e) Ninety (90) Day Parts Warranty:
Replacement Parts
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU
OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, IN-
CLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
OR PATENT OR OTHER INTELLECTUAL PROPERTY RIGHT
INFRINGEMENT. Without limiting the generality of the foregoing,
SUCH WARRANTIES DO NOT COVER: Coated incandescent light
bulbs, fluorescent lights, heat lamp bulbs, coated halogen light bulbs,
halogen heat lamp bulbs, xenon light bulbs, LED light tubes, glass
components, and fuses; Product failure in booster tank, fin tube
heat exchanger, or other water heating equipment caused by liming,
sediment buildup, chemical attack, or freezing; or Product misuse,
tampering or misapplication, improper installation, or application of
improper voltage.
2. LIMITATION OF REMEDIES AND DAMAGES
Hatco’s liability and Buyer’s exclusive remedy hereunder will be limited
solely to replacement of part or Product using, at Hatco’s option,
new or refurbished parts or Product by Hatco or a Hatco-authorized
service agency with respect to any claim made within the applicable
warranty period referred to above. Hatco reserves the right to accept
or reject any such claim in whole or in part. In the context of this
Limited Warranty, “refurbished” means a part or Product that has been
returned to its original specifications by Hatco or a Hatco-authorized
service agency. Hatco will not accept the return of any Product without
prior written approval from Hatco, and all such approved returns shall
be made at Buyer’s sole expense. HATCO WILL NOT BE LIABLE,
UNDER ANY CIRCUMSTANCES, FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES, INCLUDING BUT NOT LIMITED TO LABOR
COSTS OR LOST PROFITS RESULTING FROM THE USE OF OR
INABILITY TO USE THE PRODUCTS OR FROM THE PRODUCTS
BEING INCORPORATED IN OR BECOMING A COMPONENT OF
ANY OTHER PRODUCT OR GOODS.
SERVICE INFORMATION
The warranty on this unit is for one year from date of purchase or
eighteen months from date of shipping from Hatco, whichever occurs
first.
If you experience a problem with the unit during the warranty period,
please do the following:
Contact Local Hatco Dealer
When contacting the Hatco dealer for service assistance, please supply
the dealer with the following information to ensure prompt processing:
• Model of unit
• Serial number (located on unit)
• Specific problem with the unit
• Date of purchase
• Name of business
• Shipping address
• Contact name and phone number
The Hatco dealer will do the following:
• Provide replacement part(s) as required
• Submit warranty claim to Hatco for processing
Non-Warranty Problems
If you experience a non-warranty problem that requires assistance,
please contact the nearest Authorized Hatco Service Agency.
To locate the nearest Service Agency:
• access our website at www.hatcocorp.com, select the Support
pull-down menu, and click on “Find A Service Agent””
• call Hatco Service at +1-414-671-6350
• e-mail Hatco Service at support@hatcocorp.com
INTERNATIONAL LIMITED WARRANTY
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