Hayward ABOVE GROUND SERIES

Questions and Answers

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abrownAug 14, 2025
Why is my Hayward ABOVE GROUND moving so slow?
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  Robert MartinezAug 14, 2025
  If your Hayward Swimming Pool Vacuum is experiencing slow or no forward movement, this could be due to several reasons. First, ensure proper water flow through the cleaner, adjusting it according to Step 5. Also, check for any blockages in the cleaner throat and clear them. Worn shoes or wings can also impede movement, so consider replacing them. If the issue persists, the cleaner model might be unsuitable for your pool; consult your pool dealer or servicer.
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Lisa CooperAug 17, 2025
Why is my Hayward ABOVE GROUND moving so slowly?
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  Aaron CarterAug 17, 2025
  The slow or absent forward movement of your Hayward Swimming Pool Vacuum may be due to several reasons. First, check the water flow through the cleaner and adjust it according to Step 5. A blockage in the cleaner throat could also be the culprit; clear any obstructions. Additionally, inspect the shoes and wings for wear and replace them if needed. Finally, ensure that you are using the correct cleaner model for your pool.
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Crystal TurnerAug 21, 2025
Why is my Hayward Swimming Pool Vacuum not moving forward?
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  amandaandersonAug 21, 2025
  There are several reasons why your Hayward Swimming Pool Vacuum might not be moving forward. It could be due to a lack of or improper water flow through the cleaner. In this case, check the water flow with a flow gauge and adjust as instructed. Another cause might be a blockage in the cleaner throat; clear any blockage you find. Also, worn shoes or wings can cause this issue, so consider replacing them. Finally, the cleaner model might be inappropriate for your application; consult your pool dealer or servicer.
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Michelle JonesAug 25, 2025
What to do if my Hayward Swimming Pool Vacuum cleaner sticks at ladder, corners, etc.?
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  Jeremy DillonAug 25, 2025
  If your Hayward Swimming Pool Vacuum is sticking at the ladder or in corners, this could be due to several factors. First, check the water flow with a flow gauge and adjust as needed. Worn shoes or wings can also cause this, so consider replacing them. If the hose is too short, install additional hose sections according to the installation instructions. Finally, steering failure could be the culprit. In this case: 1. Check and clean the rear screen, if necessary. 2. Ensure the cone gear is free of debris and rotates smoothly. 3. Check the steering program and troubleshoot. Then, clean, repair, or replace the gearbox; check the pod/A-frame connection and replace if necessary (do not attempt to retighten loose pods); and check the medium turbine and spindle gear assemblies.
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whitakeramandaAug 27, 2025
What to do if my Hayward Swimming Pool Vacuum head floats?
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  Alexander ParksAug 28, 2025
  If the head of your Hayward Swimming Pool Vacuum is floating, it might be due to air trapped inside. Try removing all air from the cleaner head and prevent air from entering the pool through the return lines. If you notice fine bubbles on the cleaner head and hose, give the hose a good tug to release the air bubbles, allowing the cleaner head to settle. Alternatively, the cleaner head could be lifted by the return line flow. Readjust the return outlets to prevent water flow from interfering with the cleaner head and/or hose.
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Mr. Shawn Brown MDAug 30, 2025
How to fix a Hayward ABOVE GROUND that sticks in corners?
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  andrewmorrisonAug 31, 2025
  If your Hayward Swimming Pool Vacuum is getting stuck at ladders or corners, several factors could be the cause. Begin by checking the water flow, adjusting it according to Step 5. Worn shoes or wings might also be the reason, so consider replacing them. If the hose is too short, install additional sections following the installation instructions. Finally, a steering failure could be the culprit. In this case, check and clean the rear screen, ensure the cone gear rotates smoothly, and inspect the steering program, cleaning, repairing, or replacing the gearbox as needed. Also, check the pod/A-frame connection and replace it if necessary, and inspect the medium turbine and spindle gear assemblies.
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Jesse CollinsSep 3, 2025
What to do if my Hayward ABOVE GROUND gets stuck in corners?
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  jamesscottSep 3, 2025
  If your Hayward Swimming Pool Vacuum is sticking at the ladder or in corners, there could be several reasons. First, ensure proper water flow by checking it with a flow gauge and adjusting as per Step 5. Worn shoes or wings can also cause this issue, so replace them if necessary. If the hose is too short, install additional hose sections according to the installation instructions. Steering failure can also be the reason: check and clean the rear screen, ensure the cone gear is free of debris and rotates smoothly, and check the steering program, cleaning, repairing, or replacing the gearbox as needed. Also, check the pod/A-frame connection and replace it if necessary, and inspect the medium turbine and spindle gear assemblies.
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Michelle HoSep 6, 2025
How to stop my Hayward Swimming Pool Vacuum head from floating?
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  Mrs. Christine LewisSep 7, 2025
  If your Hayward Swimming Pool Vacuum head is floating, it may be due to air trapped inside. Remove all air from the cleaner head and stop air from entering the pool through the return lines. If the cleaner head and hose are covered with fine bubbles, give the hose a good tug to release the air bubbles, allowing the cleaner head to settle. Alternatively, the cleaner head might be lifted off the bottom by the cleaner hose or return line flow. Readjust the return outlets to prevent water flow from interfering with the cleaner head and/or hose.
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Tina Baker DVMSep 10, 2025
How to fix a Hayward Swimming Pool Vacuum cleaner head that floats?
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  Nicole HallSep 10, 2025
  If your Hayward Swimming Pool Vacuum cleaner head is floating, it could be due to air trapped in the head. Remove all air from the cleaner head and stop air from entering the pool through the return lines. If the cleaner head and hose are covered with fine bubbles, give the hose a good tug to release the air bubbles and allow the cleaner head to settle to the bottom of the pool until the hose is covered with bubbles again. Alternatively, the cleaner head might be pulled or lifted off the bottom by the return line flow. Readjust the return outlets to prevent water flow from interfering with the cleaner head and/or hose.